I was so stressed about my dryer. I know it's the small things in life that keeps life so simplistic. I greeted technician and told him I had been stressed about it and he understood and took the worry away. He fixed my dryer and cleaned it out for a minimal charge. He was very nice and empathetic. Thanks so much.

Very nice serviceman! He was great with showing me how to remove and clean my fabric softener dispenser.

Im not sure why your asking for a review of Sears services. The repair guys are fantastic, caring and knowledgeable. The overall service and phone support is or shall i say deteriorated quite a bit. Outsource to barely English speaking countries, appointments are rescheduled and canceled without customer knowledge. ive been a member for a very long time, over 30yrs and to be treated like I do is quite disrespectful. My membership is paid up front, but the service does not match what I paid for anymore. A friend once said, they run the business now like its going out of business..... hmmmm. So why do i keep renewing, and why would you care....... the days are numbered because nothing will be done to give better service.