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2201 W Worley St Reviews
Read reviews from customers who used our services at 2201 W Worley St
Total reviews
64
Average Rating
4.5/5
Chris had to return 3 times and was very responsive and took care of things quickly.
Angie G,
Valerie S,
Christopher seems very knowledgeable and consistently calls me when he is on his way to my home.. I have had him out to fix my dryer and refrigerator ice maker.
Debora E,
Barbara B,
Chris was very knowledgable and helpful!
Karen S,
I hope it's actually fixed. He said it's actually working fine and still charged us a service fee. If it's working again then that's great. If not, I'm not going to be happy.
Elizabeth E,
Customer service response - We apologize for any uncertainty, Elizabeth. We appreciate your feedback and hope the issue is resolved, but please contact us directly if further assistance is needed.
Sears Home Services on 1750897454617
Everything was good except for when the tech diagnosed the problem and ordered parts, was rescheduled to return and put them on in 1week. The scheduler emailed and pushed the repair back a week saying the parts would be late. The parts arrived on time but had to wait an extra week to get dryer repaired. It's no fun being without a dryer for 2 1/2 weeks in the winter.
john T,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1769746735733
Oven not repaired because could not obtain part Because repair was not possible do not think I should be charged
Jim T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1754879309693
Tech never showed up but did call to cancel.
Joyce S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716178141228
I made an appointment several days in advance. They told me they would come between 8 am and 3 pm that day. I waited all week for the appointment, took off work to wait at home for the service man to tell me when he was on his way, and they canceled that afternoon. They wanted me to reschedule for a week later!
Rebecca P,
Customer service response - We apologize for the trouble you've faced, Rebecca. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1769997732600
