1 Chesterfield Mall Reviews

Read reviews from customers who used our services at 1 Chesterfield Mall


Total reviews

442


Average Rating

4.4/5

April 28, 2026
Overall rating

He was very efficient and professional. Good job done

Terry K,

Customer service response - Thank you for your feedback, Terry! We're glad to hear the technician was efficient and professional.

Sears Home Services on 1777407754626

April 28, 2026
Overall rating

Darra E,

Customer service response - Thank you for the amazing 5-star review, Darra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777399469043

April 23, 2026
Overall rating

Very knowledgeable, very fast on the repair. Very happy with the service through your company

Terry M,

Customer service response - Thank you for your feedback, Terry! We're glad to hear you were happy with the knowledgeable and fast service.

Sears Home Services on 1776975919883

April 20, 2026
Overall rating

juan C,

Customer service response - Thank you for the amazing 5-star review, Juan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776719417976

April 18, 2026
Overall rating

Cecil R,

Customer service response - Thank you for the amazing 5-star review, Cecil! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776533650877

April 16, 2026
Overall rating

Andrew figured out the issue right away and worked to resolve it without any problems. He is very friendly and knowledgeable about what he does!

David H,

Customer service response - Thank you for your feedback, David! We're glad to hear Andrew was friendly, knowledgeable, and resolved the issue quickly.

Sears Home Services on 1776300490753

April 10, 2026
Overall rating

Tim did a great job, he was on time and friendly. Our gas water heater is leaking and he confirmed this, however he cannot repair it or replace it because he's only licensed in IL. This is not his flaw or his fault, but Sears should've sent a plumber repairman who could do more than just tell us what we already knew. Now we still have to get a local plumber to do the replacement, and we're out $119 for a basic inspection. Kinda sucks. We used Sears repair recently for a dryer repair, and that went great, they actually ordered the part and got it fixed. We won't be using Sears for plumbing issues in the future.

Lyn H,

Customer service response - Thank you for your feedback, Lyn! We're glad to hear Tim was on time and friendly, but we're sorry for the inconvenience regarding the plumbing issue. We appreciate your understanding and your previous positive experience with our dryer repair service.

Sears Home Services on 1775925569718

April 09, 2026
Overall rating

Kim B,

Customer service response - Thank you for the amazing 5-star review, Kim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775759261762

April 08, 2026
Overall rating

Dorothy U,

Customer service response - Thank you for the amazing 5-star review, Dorothy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775748728102

April 04, 2026
Overall rating

Dryer was fixed as they said it would be.

Sue M,

Customer service response - Thank you for your feedback, Sue! We're glad to hear your dryer was fixed as promised.

Sears Home Services on 1775408234575

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