1 Chesterfield Mall Reviews

Read reviews from customers who used our services at 1 Chesterfield Mall


Total reviews

442


Average Rating

4.4/5

July 23, 2026
Overall rating

Knowledgeable and friendly. Easy to schedule an appointment and track timing of the technicians so I could be home.

Victoria S,

Customer service response - Thank you for your feedback, Victoria! We're glad to hear the service was knowledgeable and friendly, and that you found scheduling and tracking the appointment easy.

Sears Home Services on 1784842323980

July 20, 2026
Overall rating

He was knowledgeable and friendly and explained our issue and took care of it.

Karen W,

Customer service response - Thank you for your feedback, Karen! We're glad to hear the technician was knowledgeable, friendly, and resolved your issue.

Sears Home Services on 1784507931659

July 16, 2026
Overall rating

Fixed the problem

Gail M,

Customer service response - Thank you for your feedback, Gail! We're glad to hear the problem was fixed to your satisfaction.

Sears Home Services on 1784225721406

July 15, 2026
Overall rating

They were good. Fully automated tracking system with service person status. Rescheduling with service engineer very friendly.

VinodKumar A,

Customer service response - Thank you for your feedback, VinodKumar! We're glad to hear you appreciated the automated tracking system and found the rescheduling process friendly.

Sears Home Services on 1784116836123

July 11, 2026
Overall rating

Gregory was very knowledgeable and gave useful advice

Michael S,

Customer service response - Thank you for your feedback, Michael! We're glad to hear Gregory was knowledgeable and provided useful advice.

Sears Home Services on 1783864763035

July 11, 2026
Overall rating

He was professional and got our microwave repaired the next day.

Kay,

Customer service response - Thank you for your feedback, Kay! We're glad to hear the technician was professional and repaired your microwave promptly.

Sears Home Services on 1783766989852

July 08, 2026
Overall rating

Thomas L,

Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783611293598

July 08, 2026
Overall rating

The technician did a great job ! Your texting people every day 2 times a day is annoying, that needs to stop, then you text I need to reschedule the appointment when I had already had 1 is a total pain!!!!!

Karen C,

Customer service response - Thank you for your feedback, Karen! We're glad to hear the technician did a great job, and we apologize for the inconvenience caused by the frequent texts.

Sears Home Services on 1783497939756

June 30, 2026
Overall rating

Joy L,

Customer service response - Thank you for the amazing 5-star review, Joy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782844533324

June 23, 2026
Overall rating

Technician was on time and solved the issue quickly

Bob W,

Customer service response - Thank you for your feedback, Bob! We're glad to hear the technician was on time and resolved the issue quickly.

Sears Home Services on 1782318308731

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