1 Chesterfield Mall Reviews

Read reviews from customers who used our services at 1 Chesterfield Mall


Total reviews

468


Average Rating

4.4/5

October 23, 2026
Overall rating

Knew how to fix the problem fast and was friendly . Got the job done and made sure everything worked great

Peter B,

Customer service response - Thank you for your feedback, Peter! We're glad to hear the technician was friendly, quick, and ensured everything worked perfectly.

Sears Home Services on 1792765702620

October 22, 2026
Overall rating

Amazing

lori L,

Customer service response - Thank you for your feedback, Lori! We're glad to hear you had an amazing experience with our service.

Sears Home Services on 1792706893107

October 21, 2026
Overall rating

PJ R,

Customer service response - Thank you for the amazing 5-star review, PJ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1792572539996

October 20, 2026
Overall rating

The technician was friendly and knowledgeable. He arrived at a good time and did not take long to complete the task.

Kim F,

Customer service response - Thank you for your feedback, Kim! We're glad to hear the technician was friendly, knowledgeable, and efficient.

Sears Home Services on 1792524108433

October 19, 2026
Overall rating

Daryl was great! I made an online appointment and he was there literally the next day. He took the time to actually figure out what was wrong and helped make sure we got the right part to fix the dishwasher. He got the part installed and it works now and saved me from having to buy a new one. I'm glad I went with Sears and that Daryl was the repairman.

Bryan B,

Customer service response - Thank you for your feedback, Bryan! We're glad to hear Daryl was great, promptly diagnosed the issue, and successfully repaired your dishwasher.

Sears Home Services on 1792440720729

October 15, 2026
Overall rating

He was thorough with determining the problem. The cost still stings - only reason I may not use sears again - but tech experience was exceptional.

Julia R,

Customer service response - Thank you for your feedback, Julia! We're glad to hear the technician was thorough and experienced, and we appreciate your honesty about the cost.

Sears Home Services on 1792166546832

October 15, 2026
Overall rating

Courteous, efficient, and on time. The cost for parts has gone through the roof and are ridiculously high, but I could not have asked for better service. Our tech was wonderful to work with!

Laura V,

Customer service response - Thank you for your feedback, Laura! We're glad to hear you received courteous, efficient service and enjoyed working with our technician, despite the high cost of parts.

Sears Home Services on 1792161869451

October 15, 2026
Overall rating

Scott was great and took the time to really diagnose the problem!

Jan H,

Customer service response - Thank you for your feedback, Jan! We're glad to hear Scott was great and took the time to thoroughly diagnose the problem.

Sears Home Services on 1792094619637

September 25, 2026
Overall rating

Ozzie was on time . He was polite, extremely polite and friendly. He was courteous.Most of all he had the knowledge and experience of what to do and how to do it. A great person to have on your team.

Don H,

Customer service response - Thank you for your feedback, Don! We're glad to hear Ozzie was punctual, polite, and knowledgeable, and that you appreciated his service.

Sears Home Services on 1790295562041

September 24, 2026
Overall rating

Robin S,

September 23, 2026
Overall rating

Julie P,

Customer service response - Thank you for the amazing 5-star review, Julie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790191562083

September 16, 2026
Overall rating

Our technician was amazing. He explained the problem . He repaired it and the washer is like new again. This gentleman was very professional, courteous, and kind.

Susan M,

Customer service response - Thank you for your feedback, Susan! We're glad to hear the technician was professional, courteous, and successfully repaired your washer.

Sears Home Services on 1789584179166

September 15, 2026
Overall rating

Came in ready to go and got right to work. Had it fixed and out the door quickly! Nice work!

Kasey D,

Customer service response - Thank you for your feedback, Kasey! We're glad to hear the service was efficient and quick.

Sears Home Services on 1789502661183

September 11, 2026
Overall rating

Doug J,

Customer service response - Thank you for the amazing 5-star review, Doug! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789161464082

September 09, 2026
Overall rating

Andy did exceptional job changing oil, cleaning and replacing filters, sharpening the blades, putting air in tires, changing spark plug, greasing wear points, checking battery and removing old grass. He was on time and answered all my questions.

Raymond B,

Customer service response - Thank you for your feedback, Raymond! We're glad to hear Andy did an exceptional job and answered all your questions.

Sears Home Services on 1789002061684

September 02, 2026
Overall rating

Very helpful and informative, quick with the repair and very knowledgeable with what he was doing.

Loretta M,

Customer service response - Thank you for your feedback, Loretta! We're glad to hear the technician was helpful, informative, and knowledgeable during your repair.

Sears Home Services on 1788393446135

September 01, 2026
Overall rating

Dave M,

Customer service response - Thank you for the amazing 5-star review, Dave! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788357477770

August 22, 2026
Overall rating

We had a part for our icemaker fixed today and our serviceman was extremely professional and very helpful. I really appreciated his work ethic! Thank you, Craig and good job.

Dianne K,

Customer service response - Thank you for your feedback, Dianne! We're glad to hear Craig was extremely professional and helpful with your icemaker repair.

Sears Home Services on 1787419834637

August 18, 2026
Overall rating

Our techno was prompt, thorough , and knowledgeable.

Rose S,

Customer service response - Thank you for your feedback, Rose! We're glad to hear our technician was prompt, thorough, and knowledgeable.

Sears Home Services on 1787151967024

August 17, 2026
Overall rating

Marvin did a great job. Fast and professional

Dale M,

Customer service response - Thank you for your feedback, Dale! We're glad to hear Marvin was fast and professional in his work.

Sears Home Services on 1787069290415

July 30, 2026
Overall rating

Laura O,

Customer service response - Thank you for the amazing 5-star review, Laura! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785445287656

July 28, 2026
Overall rating

Efficient, honest and friendly.

Janet F,

Customer service response - Thank you for your feedback, Janet! We're glad to hear you found our service efficient, honest, and friendly.

Sears Home Services on 1785267659823

July 23, 2026
Overall rating

Knowledgeable and friendly. Easy to schedule an appointment and track timing of the technicians so I could be home.

Victoria S,

Customer service response - Thank you for your feedback, Victoria! We're glad to hear the service was knowledgeable and friendly, and that you found scheduling and tracking the appointment easy.

Sears Home Services on 1784842323980

July 20, 2026
Overall rating

He was knowledgeable and friendly and explained our issue and took care of it.

Karen W,

Customer service response - Thank you for your feedback, Karen! We're glad to hear the technician was knowledgeable, friendly, and resolved your issue.

Sears Home Services on 1784507931659

July 16, 2026
Overall rating

Fixed the problem

Gail M,

Customer service response - Thank you for your feedback, Gail! We're glad to hear the problem was fixed to your satisfaction.

Sears Home Services on 1784225721406

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