Appointment Lookup
802-552-4364
1 Chesterfield Mall Reviews
Read reviews from customers who used our services at 1 Chesterfield Mall
Total reviews
453
Average Rating
4.4/5
Great service! Fast & friendly
Michelle L,
Customer service response - Thank you for the 5-star review, Michelle! We're happy to hear you received fast and friendly service.
Sears Home Services on 1758159615935
Ozzie was very nice and provided excellent service. He communicated when he would show up. He did show unlike the previous service tech who canceled, never called. We were canceled 6 times before today.
Amy B,
Customer service response - Thank you for the 5-star review, Amy! We're happy to hear Ozzie provided excellent service and communicated well. We apologize for the previous cancellations and appreciate your patience.
Sears Home Services on 1758159592878
Linda K,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1758070608250
The technician was very knowledgeable and a thorough professional . He quickly diagnosed and explained the issue. He was prompt to order parts and later repaired the dishwasher.
shiva G,
Customer service response - Thank you for the 5-star review, Shiva! We're happy to hear our technician was knowledgeable, professional, and efficient in repairing your dishwasher.
Sears Home Services on 1757983757196
Appointment was rescheduled last minute two times through AI. Never spoke to a human before the technician actually showed up. Was informed less than an hour before he showed up. Customer service really sucks and is very irritating. That being said, the technician, Bryon K was very knowledgeable and was prepared with the part in hand to fix the dishwasher. Very personable and professional. He is the only thing about this experience that rates the 5 stars.
Cynthia L,
Customer service response - Thank you for your feedback, Cynthia! We're happy to hear Bryon was knowledgeable, personable, and professional. We apologize for the inconvenience with the scheduling process and appreciate your input.
Sears Home Services on 1757905976336
Doran B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1757906891044
Andrew showed up at the minute it said he’d be here. He was kind, compassionate to my ongoing experience and I would highly recommend him anytime! He was very professional, too! Thank You, Andrew!!
Karen L,
Customer service response - Thank you for the 5-star review, Karen! We're happy to hear Andrew was punctual, kind, and professional.
Sears Home Services on 1757654763636
He was very nice and lrefessional
Heather K,
Customer service response - Thank you for the 5-star review, Heather! We're happy to hear our technician was nice and professional.
Sears Home Services on 1757654763005
John seems to be a quality person and technician however your company didn't want to fix our washer because it would cost your company to much money, but that's why we bought the extended warranty. ISSUE REMAINS UNRESOLVED!
Steve I,
Customer service response - Thank you for your feedback, Steve! We're happy to hear John was a quality technician. We apologize for the unresolved issue and recommend contacting us directly to address your warranty concerns.
Sears Home Services on 1755461397172
John was very professional
George H,
Customer service response - Thank you for the 5-star review, George! We're happy to hear John was very professional.
Sears Home Services on 1755130392614
