1 Chesterfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stacey F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 05, 2025
Robert W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 02, 2025
Timothy K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 01, 2025
Eugene G
Courteous friendly and efficient
Customer service response - Thank you for the 5-star review, Eugene! We're happy to hear our team was courteous, friendly, and efficient.
Sears Home Services on June 01, 2025
Vickie L
Very unhappy with Sears, but the technician who finally came was thorough, polite, and professional.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 29, 2025
Sara N
The Sears Home Repair service seems to be a pretty large operation. The call center agents were polite, though they pushed the home warranty plan, obviously. The appointment was scheduled next day after initial call. The local service technician was great. He was fast, personable, fixed our dishwasher day of, and billed it as cost effectively as he could. The diagnostic fee is pretty steep. But the overall cost of repair (diagnostic fee of $129 waived since we used the same tech for repairs), which left us at a pretty expected cost.
Customer service response - Thank you for the 5-star review, Sara! We're happy to hear our technician was fast, personable, and cost-effective in fixing your dishwasher.
Sears Home Services on May 28, 2025
magyar 1
Quickly diagnosed the problem, but couldn't repair because parts no longer available.
Customer service response - Thank you for the 5-star review! We're happy to hear our technician quickly diagnosed the problem, even though the parts were unavailable.
Sears Home Services on May 28, 2025
David S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 26, 2025
Natalie E
Quick assessment/maintenance, then offered some background info and guidance
Customer service response - Thank you for the 5-star review, Natalie! We're happy to hear our technician provided a quick assessment and valuable guidance.
Sears Home Services on May 26, 2025
Shari B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 21, 2025
