1 Chesterfield Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (251 reviews)

Jane M

January 16, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on January 16, 2025

Neil M

January 09, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 09, 2025

Peg P

January 10, 2025

Appreciate he took the time to replace several parts to (hopefully) solve the issue (for good). Have had issues with this NEW GE dryer since day of delivery. GE sent a tech out at that time and he replaced the drum and several parts. Seemed okay for a while and then noise issues re-started - and worse. I had extended warranty so Sears Appliance Repair sent this gentleman out. Sounds are gone (and hoping they stay that way). Dryer is only 1 and 1/2 years old. Pleased with his service.

Source: Google

Customer service response - Thank you for the 5-star review, Peggy! We're happy to hear our technician took the time to replace several parts and that your dryer is now running smoothly.

Sears Home Services on January 09, 2025

Vasiliy F

January 04, 2025

Thank you very much. I appreciate your help.

Source: Google

Customer service response - Thank you for the 5-star review, Vasiliy! We're happy to hear you appreciated our help.

Sears Home Services on January 05, 2025

jimmie C

January 04, 2025

The tech was very knowledgeable and assess the problem very quickly! I would definitely recommend Sears appliance repair if you have issues.

Source: Google

Customer service response - Thank you for the 5-star review, Jimmie! We're happy to hear our tech was knowledgeable and quick in assessing the problem.

Sears Home Services on January 05, 2025

Deb M

December 26, 2024

Jordan is friendly, courteous, and very good at what he does. I appreciated his attention to detail and problem solving abilities as he replaced a part in our oven, and overcame challenges that came up along the way.

Source: Google

Customer service response - Thank you for the 5-star review, Deb! We're happy to hear Jordan was friendly, courteous, and skillful in addressing the challenges while replacing your oven part.

Sears Home Services on December 26, 2024

Sanjay K

December 25, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on December 25, 2024

tina S

December 19, 2024

Andrew did a great job, very happy with HIS work. Not thrilled with Sears

Source: Google

Customer service response - Thank you for the 5-star review, Tina! We're happy to hear Andrew did a great job, and we appreciate your feedback about Sears.

Sears Home Services on December 19, 2024

Maureen M

December 17, 2024

Gregory was very polite and efficient. Kept me posted on when he was arriving and fixed my washer quickly

Source: Google

Customer service response - Thank you for the 5-star review, Maureen! We're happy to hear Gregory was polite, efficient, and kept you informed while fixing your washer.

Sears Home Services on December 17, 2024

Mary P

December 17, 2024

Garden tractor with blown head gasket. Diagnosed, parts ordered, parts installed and everything works great.

Source: Google

Customer service response - Thank you for the 5-star review, Mary! We're happy to hear your garden tractor is working great after our service.

Sears Home Services on December 17, 2024

Average Rating: 4.5/5 (251 reviews)