1 Chesterfield Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (289 reviews)

Jay J

May 07, 2025

Marvin was friendly, knowledgeable, and repaird my refrigerator in a timely manner.

Source: Google

Customer service response - Thank you for the 5-star review, Jay! We're happy to hear Marvin was friendly, knowledgeable, and repaired your refrigerator promptly.

Sears Home Services on May 07, 2025

Thomas D

May 06, 2025

Great people! Great service!

Source: Google

Customer service response - Thank you for the 5-star review, Thomas! We're happy to hear you had a great experience with our service.

Sears Home Services on May 05, 2025

Rick B

April 30, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 30, 2025

William

April 30, 2025

Andrew F. was absolutely brilliant. He was able to diagnose the issue with my appliance right away and took care of the problem. I want to thank Andrew for diagnosing the issue and fixing it.

Source: Google

Customer service response - Thank you for the 5-star review, William! We're happy to hear Andrew was brilliant in diagnosing and fixing the issue with your appliance.

Sears Home Services on April 29, 2025

The I

April 28, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 27, 2025

John

April 24, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 24, 2025

Totyana T

April 24, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 24, 2025

Abby K

April 24, 2025

Scott was very pleasant and very knowledgeable. He went above and beyond to fix our dishwasher.

Source: Google

Customer service response - Thank you for the 5-star review, Abby! We're happy to hear Scott was pleasant, knowledgeable, and went above and beyond to fix your dishwasher.

Sears Home Services on April 23, 2025

leaddude100

April 24, 2025

Courteous, prompt, friendly, quiet, had the parts needed, in and out in 30 minutes. No problems

Source: Google

Customer service response - Thank you for the 5-star review! We're happy to hear our technician was courteous, prompt, and efficient, completing the repair smoothly.

Sears Home Services on April 23, 2025

Amy J

April 21, 2025

Doug was amazing. He came into my home and diagnosed the problem, ordered the parts, and returned to fix my washer in 10 days!! He did something that another service man from this establishment could not do in 60 days. The part the other serviceman ordered still has not been found, and he stated that my 5 year old machine would probably be deemed irrepairable. Boy, am I glad Doug came to the rescue! Finally after just over 2 months of waiting, spending about $100 a month at a laundrymat, calling Sears Home Services repeatedly, and 9 scheduled service appointments with only 3 service appointments kept by the repairmen, my machine is finally fixed! 5 Stars to Doug! Request Doug if he can service your appliances! Zero stars to Sears Home Services!!!

Source: Google

Customer service response - Thank you for the 5-star review, Amy! We're happy to hear Doug was able to diagnose and fix your washer efficiently, and we appreciate your feedback about your overall experience with our service.

Sears Home Services on April 21, 2025

Average Rating: 4.4/5 (289 reviews)