1 Chesterfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Anekant J
Scott was very helpful and gave his best to rectify the issue with the dishwasher. He is very diligent and Sears should be proud to have people like this. He deserves all the allocades.
Customer service response - Thank you for the fantastic review! We're thrilled to hear Scott provided such diligent service and appreciate your kind words.
Sears Home Services on August 22, 2024
Leonard S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 20, 2024
Parker L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 18, 2024
Cindy G
Jordan was prompt and friendly. Very efficient and knowledgeable.
Customer service response - Thank you for the wonderful review! We're delighted to hear that Jordan provided efficient and knowledgeable service.
Sears Home Services on August 18, 2024
jacqueline B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 14, 2024
Steve M
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on August 11, 2024
Amanda B
My service guy was great! However, $299 for 15 minutes of labor is pretty ridiculous!
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on August 08, 2024
Terry B
Our fridge went out and I called the repair services at sears/chinco . They scheduled our service and the man showed up on time, told us what a rotten company kenmore elite products are said he knows what’s wrong with it . He ordered parts and said he would be back on the 6th of August. The parts came in but he never came back. I complained to someone and they sent Mr Ozei and he was wonderful.
Customer service response - We apologize for the initial inconvenience but are glad to hear Mr. Ozei could provide the excellent service we strive for. Thank you for taking the time to share your experience.
Sears Home Services on August 07, 2024
Nancy B
He was wonderful. Many thanks
Customer service response - We're thrilled to hear you had a wonderful experience. Thank you for your kind words!
Sears Home Services on August 06, 2024
Paul H
Customer service response - We appreciate the 5-star rating, Paul! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 06, 2024
