1 Chesterfield Mall Reviews
Read reviews from customers who used our services at 1 Chesterfield Mall
Total reviews
422
Average Rating
4.4/5
Scott P,
Customer service response - Thank you so much for the fantastic 5-star rating, Scott! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719476319389
Jermaine showed up on time did a great job very polite, and fixed my air conditioner. He replaced a transformer.
Cara D,
Customer service response - Thank you for your positive feedback about Jermaine's punctuality, politeness, and expertise in fixing your air conditioner. We're glad he could successfully replace the transformer for you.
Sears Home Services on 1719382912196
Fast, efficient and got the job done.
Mace T,
Customer service response - Thank you for taking the time to share your positive experience with our service. We're glad to have met your expectations!
Sears Home Services on 1719284412838
I lucked out for sure when I got same day service for my riding mower!!! Andy was so nice and did a great job. Being able to have at home service for the mower is fantastic! Will be using again for the tune up he suggested for next year, Thanks!!!
Karen K,
Customer service response - A big thank you, Karen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719197033698
The technician was very respectful. Got our air conditioner working. Excellent work.
michele W,
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our technician was able to get your air conditioner working efficiently!
Sears Home Services on 1719195748277
The tech was great. He not only cleaned the refrigerator, he cleaned the floor and the walls with the vacuum cleaner. Did a great job.
Curt M,
Customer service response - Thank you for the positive feedback. We're thrilled to hear about your great experience with our technician.
Sears Home Services on 1718966535651
Arrived on time and with the advanced notice by gmail. Very nice and professional. Did a great job. Highly recommend.
Douglas R,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718968058291
Antony N,
Customer service response - A big thank you, Antony, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718968583047
Ozzie was fine ; no problems with him. The automated scheduling of service visits needs more work. The first text message only tells what day they will arrive, even though a time slot and service person has been assigned. The same message contains a nondescript "More Details" link. It should have been labeled "Who & When."
Larry C,
Customer service response - Thank you for your feedback; we'll work on improving our automated scheduling system to be more informative and user-friendly. We're glad Ozzie met your expectations.
Sears Home Services on 1718935269797
He quickly figured out the issue and had it fixed right away.
Elaine H,
Customer service response - Thank you for highlighting our efficiency in resolving your appliance issue! We're glad we could help quickly.
Sears Home Services on 1718932641487