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1 Chesterfield Mall Reviews
Read reviews from customers who used our services at 1 Chesterfield Mall
Total reviews
419
Average Rating
4.4/5
The technician was very respectful. Got our air conditioner working. Excellent work.
michele W,
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our technician was able to get your air conditioner working efficiently!
Sears Home Services on 1719195748277
The tech was great. He not only cleaned the refrigerator, he cleaned the floor and the walls with the vacuum cleaner. Did a great job.
Curt M,
Customer service response - Thank you for the positive feedback. We're thrilled to hear about your great experience with our technician.
Sears Home Services on 1718966535651
Arrived on time and with the advanced notice by gmail. Very nice and professional. Did a great job. Highly recommend.
Douglas R,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718968058291
Antony N,
Customer service response - A big thank you, Antony, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718968583047
Ozzie was fine ; no problems with him. The automated scheduling of service visits needs more work. The first text message only tells what day they will arrive, even though a time slot and service person has been assigned. The same message contains a nondescript "More Details" link. It should have been labeled "Who & When."
Larry C,
Customer service response - Thank you for your feedback; we'll work on improving our automated scheduling system to be more informative and user-friendly. We're glad Ozzie met your expectations.
Sears Home Services on 1718935269797
He quickly figured out the issue and had it fixed right away.
Elaine H,
Customer service response - Thank you for highlighting our efficiency in resolving your appliance issue! We're glad we could help quickly.
Sears Home Services on 1718932641487
TARA D,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718933752256
Clay was very punctual and quite knowledgeable. Fixed me up in a couple of hours and I'm back using my drier with none of the previous noise I had.
BJ M,
Customer service response - We appreciate your positive feedback about Clay's punctuality and expertise. We're thrilled to hear your dryer is working well again without the noise.
Sears Home Services on 1718852497226
Andrew was polite, professional and got the job done.
Paul S,
Customer service response - Thank you for your kind words! We're thrilled to hear Andrew met your expectations with his professionalism and efficiency.
Sears Home Services on 1718596166749
He was professional and got the job done in great time.
Mary S,
Customer service response - Thank you for the positive review! We're glad to hear that you were satisfied with the timeliness and professionalism of our service.
Sears Home Services on 1718338354103
