Appointment Lookup
802-552-4364
1 Chesterfield Mall Reviews
Read reviews from customers who used our services at 1 Chesterfield Mall
Total reviews
422
Average Rating
4.4/5
Called when he was on his way. Arrived in a timely manner. Friendly and efficient.
Janet S,
Customer service response - Thank you for taking the time to leave a review; we're grateful for your feedback on our punctual and friendly service.
Sears Home Services on 1718156628322
I only give 3 stars because the service guy was very nice and courteous. Unfortunately he was there to look at my stove and not my dryer which is what the service call was supposed to be for. I don’t know where the confusion was as the webpage had all my warranty info for my dryer. So now I have to schedule a new service call and hopefully this time for my very noisy, squeaky new dryer. Update to this review: A new appointment was made and the technician was very nice and professional. He had ordered some parts in advanced so they were here waiting for him. He got his work done quickly and fixed our dryer. It no longer squeaks! Thank you
Mike M,
Customer service response - We appreciate your feedback and apologize for the mix-up with your service request. Thank you for highlighting the professionalism of our technician, and we assure you the issue with your dryer will be addressed promptly in your next appointment.
Sears Home Services on 1718158465091
5 star service
Barry L,
Customer service response - Thank you for the 5-star review! We're delighted to hear you had excellent service.
Sears Home Services on 1718067953013
Bernardo R,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1717623288222
Arrived on scheduled day and fixed with first appt!
Jeannette P,
Customer service response - We're thrilled to hear your appliance was fixed on the first appointment! Thank you for sharing your positive experience.
Sears Home Services on 1717601071419
My appliance repairman today was awesome. Glen the manager solved my problem and got the technician here after 7 missed appointments
Sarah B,
Customer service response - Thank you for sharing your positive experience with our repairman and Glen. We apologize for the previous missed appointments and are glad your issue was finally resolved.
Sears Home Services on 1717601475132
Greg F,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1717413304301
Luke, was fantastic!!! Very efficient and professional! I am very happy with the repair he made and will call and ask for him again in the future.
Elaine S,
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Luke and look forward to serving you again.
Sears Home Services on 1717135579508
Quick, clean, courteous and able to explain the problem.
Isaac S,
Customer service response - Thank you for recognizing our team's efforts to provide quick, clean, and courteous service, and for appreciating our ability to explain the problem clearly. Your feedback is incredibly valuable to us.
Sears Home Services on 1716881368552
Good job, the tech on time and was very knowledgeable about my refrigerator.
Teddie D,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1716881902366
