Appointment Lookup
802-552-4364
1 Chesterfield Mall Reviews
Read reviews from customers who used our services at 1 Chesterfield Mall
Total reviews
422
Average Rating
4.4/5
all repair guys get a 5 but the communication needs improvement.
kim D,
Customer service response - Thank you for your feedback, Kim! We're happy to hear our repair team did well, and we appreciate your input on improving communication.
Sears Home Services on 1735176870965
Diane Z,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1726625432760
Nice man,bit talkative. But the way to pay your bill(s) is archaic and a real pain
Maurice H,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused by our payment process. Your input helps us improve our services. Thank you again.
Sears Home Services on 1707929861321
Kenna C,
Customer service response - Thank you for rating us, Kenna. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on 1707175066729
Our refrigerator was repaired to our satisfaction. I don’t like the all day 7 - 4 window for arrival time. There should be a 4 hour time frame instead.
nancy C,
ON TIME AND VERY FRIENDLY GOT RIGHT TO WORK AND FINISHED IN A TIMELY MANNER
Keith H,
Repairman was very nice. However…My washer is still leaking
Kathy S,
Customer service response - We apologize for the ongoing issue with your washer, Kathy. Thank you for your feedback, and we recommend contacting us directly to arrange for further assistance.
Sears Home Services on 1775865075621
Too expensive labor rates. I was charged $200+ for 30 minutes of Rider Mower service. Otherwise the workmanship met my expectations.
Rohit B,
Customer service response - We apologize if the labor rates seemed high, Rohit. Thank you for your feedback, and we're glad the workmanship met your expectations.
Sears Home Services on 1775436195875
Chris,
Customer service response - Hi Chris, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1755462851063
After being scheduled and then not getting service and rescheduled. Scott and Chris responded. Not pleased with scheduling department but both Techs were great. Loved the Techs NOT the scheduling, nor customer friendly.
Dave T,
Customer service response - We apologize for the scheduling issues, Dave. We're glad to hear Scott and Chris provided great service, and we appreciate your feedback to help us improve our scheduling process.
Sears Home Services on 1753057437954
