1 Chesterfield Mall Reviews

Read reviews from customers who used our services at 1 Chesterfield Mall


Total reviews

419


Average Rating

4.4/5

February 26, 2025
Overall rating

Lisa M,

Customer service response - Thanks for the great rating, Lisa! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1740528405046

December 25, 2024
Overall rating

all repair guys get a 5 but the communication needs improvement.

kim D,

Customer service response - Thank you for your feedback, Kim! We're happy to hear our repair team did well, and we appreciate your input on improving communication.

Sears Home Services on 1735176870965

September 17, 2024
Overall rating

Diane Z,

Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.

Sears Home Services on 1726625432760

February 13, 2024
Overall rating

Nice man,bit talkative. But the way to pay your bill(s) is archaic and a real pain

Maurice H,

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused by our payment process. Your input helps us improve our services. Thank you again.

Sears Home Services on 1707929861321

February 05, 2024
Overall rating

Kenna C,

Customer service response - Thank you for rating us, Kenna. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.

Sears Home Services on 1707175066729

October 31, 2023
Overall rating

Our refrigerator was repaired to our satisfaction. I don’t like the all day 7 - 4 window for arrival time. There should be a 4 hour time frame instead.

nancy C,

November 08, 2023
Overall rating

ON TIME AND VERY FRIENDLY GOT RIGHT TO WORK AND FINISHED IN A TIMELY MANNER

Keith H,

April 10, 2026
Overall rating

Repairman was very nice. However…My washer is still leaking

Kathy S,

Customer service response - We apologize for the ongoing issue with your washer, Kathy. Thank you for your feedback, and we recommend contacting us directly to arrange for further assistance.

Sears Home Services on 1775865075621

April 06, 2026
Overall rating

Too expensive labor rates. I was charged $200+ for 30 minutes of Rider Mower service. Otherwise the workmanship met my expectations.

Rohit B,

Customer service response - We apologize if the labor rates seemed high, Rohit. Thank you for your feedback, and we're glad the workmanship met your expectations.

Sears Home Services on 1775436195875

August 17, 2025
Overall rating

Chris,

Customer service response - Hi Chris, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!

Sears Home Services on 1755462851063

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