1 Chesterfield Mall Reviews

Read reviews from customers who used our services at 1 Chesterfield Mall


Total reviews

442


Average Rating

4.4/5

May 19, 2026
Overall rating

ed M,

Customer service response - Thank you for the amazing 5-star review, Ed! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779228557516

May 16, 2026
Overall rating

Thomas C,

Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778958880304

May 18, 2026
Overall rating

Teresa G,

Customer service response - Hi Teresa, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1779064502918

May 13, 2026
Overall rating

Knowledgeable and nice

Karen M,

Customer service response - Thank you for your feedback, Karen! We're glad to hear the service was knowledgeable and nice.

Sears Home Services on 1778775680920

May 12, 2026
Overall rating

Dave B,

Customer service response - Thank you for the amazing 5-star review, Dave! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778620938628

May 11, 2026
Overall rating

Lauren M,

Customer service response - Thank you for the amazing 5-star review, Lauren! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778529590363

May 10, 2026
Overall rating

Gregory was friendly, professional, and honest. He showed us exactly what was wrong with our 17 year-old dryer. (It had a cracked, broken belt, and the oiler had a worn place in it.) He did not minimize the damage or the cost to repair the dryer, unlike our last dryer repairman who told us it was just “lint buildup.” We will definitely use Sears Appliance Repair in the future.

Kathleen K,

Customer service response - Thank you for your feedback, Kathleen! We're glad to hear Gregory was friendly, professional, and honest, and that he provided a clear explanation of the dryer issue.

Sears Home Services on 1778443850500

May 10, 2026
Overall rating

Our repair man did great! Our home warranty took 2 weeks to get him here though.

Joyce R,

Customer service response - Thank you for your feedback, Joyce! We're glad to hear the repair man did a great job, and we apologize for the delay caused by the home warranty process.

Sears Home Services on 1778372718428

May 08, 2026
Overall rating

Linda F,

Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778243457899

May 05, 2026
Overall rating

Gregory, the tech, did great! He was professional and efficient. Your AI system gets zero stars though. This was the third attempt and your AI system had us waiting for two full days. Thankfully, Gregory was the tech who was scheduled on Friday afternoon and when he knew he could not make it, he contacted scheduling and had us as the first available appointment.

Sherri P,

Customer service response - Thank you for your feedback, Sherri! We're glad to hear Gregory was professional and efficient, and we apologize for the inconvenience caused by the AI system.

Sears Home Services on 1778029823046

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