Appointment Lookup
802-552-4364
1 Chesterfield Mall Reviews
Read reviews from customers who used our services at 1 Chesterfield Mall
Total reviews
422
Average Rating
4.4/5
Tim did a great job, he was on time and friendly. Our gas water heater is leaking and he confirmed this, however he cannot repair it or replace it because he's only licensed in IL. This is not his flaw or his fault, but Sears should've sent a plumber repairman who could do more than just tell us what we already knew. Now we still have to get a local plumber to do the replacement, and we're out $119 for a basic inspection. Kinda sucks. We used Sears repair recently for a dryer repair, and that went great, they actually ordered the part and got it fixed. We won't be using Sears for plumbing issues in the future.
Lyn H,
Customer service response - Thank you for your feedback, Lyn! We're glad to hear Tim was on time and friendly, but we're sorry for the inconvenience regarding the plumbing issue. We appreciate your understanding and your previous positive experience with our dryer repair service.
Sears Home Services on 1775925569718
Kim B,
Customer service response - Thank you for the amazing 5-star review, Kim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775759261762
Dorothy U,
Customer service response - Thank you for the amazing 5-star review, Dorothy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775748728102
Dryer was fixed as they said it would be.
Sue M,
Customer service response - Thank you for your feedback, Sue! We're glad to hear your dryer was fixed as promised.
Sears Home Services on 1775408234575
Chris did an excellent job. He was professional and efficient. I was very appreciative of the timely service and professionalism.
Diane O,
Customer service response - Thank you for your feedback, Diane! We're glad to hear Chris was professional and efficient, and that you appreciated the timely service.
Sears Home Services on 1775251122644
Clay arrived within the time frame that was quoted. He was friendly and got the job done in no time.
Jacquelyn W,
Customer service response - Thank you for your feedback, Jacquelyn! We're glad to hear Clay was friendly and efficient in completing the job.
Sears Home Services on 1775076987499
Andy was professional and explained everything about the mower repair he let me know when he was on his way.
Roger M,
Customer service response - Thank you for your feedback, Roger! We're glad to hear that Andy was professional and kept you informed about your mower repair.
Sears Home Services on 1775006466420
Bridget N,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1774915444673
Great Gentleman
Catherine S,
Customer service response - Thank you for the 5-star review, Catherine! We're happy to hear you had a great experience with our technician.
Sears Home Services on 1774915126169
Chris was awesome but Sears sucks!!!
Tammy R,
Customer service response - Thank you for the 5-star review, Tammy! We're happy to hear Chris was awesome, and we appreciate your feedback.
Sears Home Services on 1774398057554
