1 Chesterfield Mall Reviews

Read reviews from customers who used our services at 1 Chesterfield Mall


Total reviews

442


Average Rating

4.4/5

September 24, 2025
Overall rating

Technician was very good and quick!

Reginald,

Customer service response - Thank you for the 5-star review, Reginald! We're happy to hear our technician was good and quick.

Sears Home Services on 1758674042512

September 18, 2025
Overall rating

Andy was fantastic !! Did a fine quick job! Replaced belt on riding mower

joe M,

Customer service response - Thank you for the 5-star review, Joe! We're happy to hear Andy did a quick and fine job replacing the belt on your riding mower.

Sears Home Services on 1758246033998

September 17, 2025
Overall rating

Ray T,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1758162204084

September 17, 2025
Overall rating

Great service! Fast & friendly

Michelle L,

Customer service response - Thank you for the 5-star review, Michelle! We're happy to hear you received fast and friendly service.

Sears Home Services on 1758159615935

September 17, 2025
Overall rating

Ozzie was very nice and provided excellent service. He communicated when he would show up. He did show unlike the previous service tech who canceled, never called. We were canceled 6 times before today.

Amy B,

Customer service response - Thank you for the 5-star review, Amy! We're happy to hear Ozzie provided excellent service and communicated well. We apologize for the previous cancellations and appreciate your patience.

Sears Home Services on 1758159592878

September 17, 2025
Overall rating

Linda K,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1758070608250

September 16, 2025
Overall rating

The technician was very knowledgeable and a thorough professional . He quickly diagnosed and explained the issue. He was prompt to order parts and later repaired the dishwasher.

shiva G,

Customer service response - Thank you for the 5-star review, Shiva! We're happy to hear our technician was knowledgeable, professional, and efficient in repairing your dishwasher.

Sears Home Services on 1757983757196

September 14, 2025
Overall rating

Appointment was rescheduled last minute two times through AI. Never spoke to a human before the technician actually showed up. Was informed less than an hour before he showed up. Customer service really sucks and is very irritating. That being said, the technician, Bryon K was very knowledgeable and was prepared with the part in hand to fix the dishwasher. Very personable and professional. He is the only thing about this experience that rates the 5 stars.

Cynthia L,

Customer service response - Thank you for your feedback, Cynthia! We're happy to hear Bryon was knowledgeable, personable, and professional. We apologize for the inconvenience with the scheduling process and appreciate your input.

Sears Home Services on 1757905976336

September 14, 2025
Overall rating

Doran B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1757906891044

September 12, 2025
Overall rating

Andrew showed up at the minute it said he’d be here. He was kind, compassionate to my ongoing experience and I would highly recommend him anytime! He was very professional, too! Thank You, Andrew!!

Karen L,

Customer service response - Thank you for the 5-star review, Karen! We're happy to hear Andrew was punctual, kind, and professional.

Sears Home Services on 1757654763636

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