1 Chesterfield Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (286 reviews)

Helen E

July 07, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on July 07, 2025

Holly B

July 07, 2025

5 stars to the technician only for showing up and being professional and nice. It took 4 reschedulings with Sears to get someone to my house to repair my washer. It shouldn’t have taken that long to get it done (2 months). I don’t know if I will buy another warranty with Sears again.

Source: Google

Customer service response - Thank you for the 5-star review, Holly! We're happy to hear the technician was professional and nice. We apologize for the scheduling issues and appreciate your feedback.

Sears Home Services on July 07, 2025

Craig L

July 02, 2025

Great Service

Source: Google

Customer service response - Thank you for the 5-star review, Craig! We're happy to hear you received great service.

Sears Home Services on July 01, 2025

Ron S

July 02, 2025

Repair went smooth and fast.

Source: Google

Customer service response - Thank you for the 5-star review, Ron! We're happy to hear your repair went smooth and fast.

Sears Home Services on July 01, 2025

Ryan M

June 30, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 30, 2025

Rebecca M

July 01, 2025

He was polite. He was on time. He was knowledgeable very very pleasant man! However, eight hours later, we have no ice

Source: Google

Customer service response - Thank you for the 5-star review, Rebecca! We're happy to hear our technician was polite, on time, and knowledgeable. If the ice issue persists, please contact us directly for further assistance.

Sears Home Services on June 30, 2025

Judy M

June 25, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 25, 2025

Ward M

June 23, 2025

Service was great. Simple and fast

Source: Google

Customer service response - Thank you for the 5-star review, Ward! We're happy to hear you received great, simple, and fast service.

Sears Home Services on June 22, 2025

Daniel R

June 22, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 22, 2025

Rudy H

June 18, 2025

Outstanding!!!

Source: Google

Customer service response - Thank you for the 5-star review, Rudy! We're happy to hear you had an outstanding experience.

Sears Home Services on June 17, 2025

Average Rating: 4.4/5 (286 reviews)