1 Chesterfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Amanda B
My service guy was great! However, $299 for 15 minutes of labor is pretty ridiculous!
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on August 08, 2024
Terry B
Our fridge went out and I called the repair services at sears/chinco . They scheduled our service and the man showed up on time, told us what a rotten company kenmore elite products are said he knows what’s wrong with it . He ordered parts and said he would be back on the 6th of August. The parts came in but he never came back. I complained to someone and they sent Mr Ozei and he was wonderful.
Customer service response - We apologize for the initial inconvenience but are glad to hear Mr. Ozei could provide the excellent service we strive for. Thank you for taking the time to share your experience.
Sears Home Services on August 07, 2024
Nancy B
He was wonderful. Many thanks
Customer service response - We're thrilled to hear you had a wonderful experience. Thank you for your kind words!
Sears Home Services on August 06, 2024
Paul H
Customer service response - We appreciate the 5-star rating, Paul! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 06, 2024
Michael K
Both technicians were very thorough, thoughtful and considerate while diagnosing my dishwasher. It was fixed and additional recommendations were made to prolong its life.
Customer service response - Thank you for sharing your positive experience with our technicians. We're delighted to hear they successfully repaired your dishwasher and provided helpful advice for its upkeep.
Sears Home Services on August 04, 2024
Darla B
Eric was quick and thorough!
Customer service response - Hi Darla, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 04, 2024
Robyn Q
Customer service response - Hi Robyn, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 01, 2024
Raymond T
Customer service response - Thank you so much for the fantastic 5-star rating, Raymond! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 28, 2024
Jonathan K
Customer service response - A big thank you, Jonathan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 25, 2024
Donna H
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 20, 2024
