1 Chesterfield Mall Reviews

Read reviews from customers who used our services at 1 Chesterfield Mall


Total reviews

422


Average Rating

4.4/5

March 07, 2024
Overall rating

Not the best conversation with tech. Not sure he did much of anything other than tell me to buy a new doshwasher. Spent $120 for someone to tell me to buy a new appliance. Went to a different appliance store.

Brad S,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1709863093032

December 21, 2023
Overall rating

Takes to long to get service. Technicians not properly trained to diagnose problems. Technicians do not carry common parts on there truck. Appliances are of poor quality.

Avery C,

December 21, 2023
Overall rating

I had a terrible experience. There was no human person to talk to during this process. It was helpless to get answers on timing, parts that were ordered, if something is happening...nothing. The person that came to do the work was fine, it was the other elements of working with Sears Appliance Repair that need to be better.

Jared W,

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