201 Ninth St SE Reviews

Read reviews from customers who used our services at 201 Ninth St SE


Total reviews

109


Average Rating

4.4/5

December 26, 2024
Overall rating

Lena K,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1735274470658

December 25, 2024
Overall rating

stephanie L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1735176591561

December 07, 2024
Overall rating

Very knowledgeable, very professional.

Colleen G,

Customer service response - Thank you for your review, Colleen! We're pleased to hear that you found our service knowledgeable and professional.

Sears Home Services on 1733673190793

December 07, 2024
Overall rating

Scott T,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1733673717411

December 05, 2024
Overall rating

Ricky was punctual, polite and knowledgeable. He repaired the dryer and left the area tidy.

Cindy H,

Customer service response - Thank you for your review, Cindy! We're pleased to hear that Ricky provided punctual and knowledgeable service, and left the area tidy.

Sears Home Services on 1733453907951

December 05, 2024
Overall rating

Appreciated the updates on Rick’s time of arrival and that he showed me what was causing my issues but gave me options if I needed to get a new dishwasher and what appliances the plan covered if I chose to enroll.

Cindy L,

Customer service response - Thank you for your review, Cindy! We're glad Rick provided helpful updates and options for your dishwasher needs.

Sears Home Services on 1733453906393

November 18, 2024
Overall rating

Donald K,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1731986828434

October 23, 2024
Overall rating

Fixed issue promptly and efficiently,

Kyra L,

Customer service response - Thank you for your review, Kyra! We're glad to hear that we were able to fix the issue promptly and efficiently.

Sears Home Services on 1729666056466

October 17, 2024
Overall rating

Very pleasant and efficient

Renee H,

Customer service response - Thank you for your kind words! We're glad to hear you found our service pleasant and efficient.

Sears Home Services on 1729215183371

November 22, 2024
Overall rating

Tech Caleb had a cancellation and spent 15min at most to simply install the part. He was great. As for the folks that answer the phones, your company should provide the means to invoke necessary expediting when customers don't get service appointments twice and end up with a third appointment 2wks later from the original slot when it was not the fault of the customer. Your 'system' is simply catering to the convenience of your people and not the inconveniences experienced by your customers. I would be interested in discussing further my frustrations with this unfortunate experience. Thanks for your tech saving the day

Rich B,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1728192617396

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