201 Ninth St SE Reviews
Read reviews from customers who used our services at 201 Ninth St SE
Total reviews
109
Average Rating
4.4/5
Lena K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1735274470658
stephanie L,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1735176591561
Very knowledgeable, very professional.
Colleen G,
Customer service response - Thank you for your review, Colleen! We're pleased to hear that you found our service knowledgeable and professional.
Sears Home Services on 1733673190793
Scott T,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733673717411
Ricky was punctual, polite and knowledgeable. He repaired the dryer and left the area tidy.
Cindy H,
Customer service response - Thank you for your review, Cindy! We're pleased to hear that Ricky provided punctual and knowledgeable service, and left the area tidy.
Sears Home Services on 1733453907951
Appreciated the updates on Rick’s time of arrival and that he showed me what was causing my issues but gave me options if I needed to get a new dishwasher and what appliances the plan covered if I chose to enroll.
Cindy L,
Customer service response - Thank you for your review, Cindy! We're glad Rick provided helpful updates and options for your dishwasher needs.
Sears Home Services on 1733453906393
Donald K,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1731986828434
Fixed issue promptly and efficiently,
Kyra L,
Customer service response - Thank you for your review, Kyra! We're glad to hear that we were able to fix the issue promptly and efficiently.
Sears Home Services on 1729666056466
Very pleasant and efficient
Renee H,
Customer service response - Thank you for your kind words! We're glad to hear you found our service pleasant and efficient.
Sears Home Services on 1729215183371
Tech Caleb had a cancellation and spent 15min at most to simply install the part. He was great. As for the folks that answer the phones, your company should provide the means to invoke necessary expediting when customers don't get service appointments twice and end up with a third appointment 2wks later from the original slot when it was not the fault of the customer. Your 'system' is simply catering to the convenience of your people and not the inconveniences experienced by your customers. I would be interested in discussing further my frustrations with this unfortunate experience. Thanks for your tech saving the day
Rich B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1728192617396