201 Ninth St SE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (61 reviews)

Jessica T

July 14, 2024

Technican was super helpful

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear our technician was able to assist you efficiently.

Sears Home Services on July 15, 2024

Matt B

July 11, 2024

Technician was efficient, helpful, and solved the problem. Very satisfied with the service.

Source: Google

Customer service response - Thank you for acknowledging our technician's efficiency and helpfulness. We're thrilled to hear you were satisfied with our service!

Sears Home Services on July 11, 2024

Dennis S

July 04, 2024
Source: Google

Customer service response - A big thank you, Dennis, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 04, 2024

Nathan G

June 27, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Nathan! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 27, 2024

Greg B

June 19, 2024
Source: Google

Customer service response - A big thank you, Greg, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 19, 2024

Damon D

June 11, 2024

Refrigerator issue diagnosed quickly, parts ordered, repair successfully completed. One of few service providers in our area that could make the necessary repair. Technician did a good job, communicated the timeframe well, have us an accurate heads up on the arrival time. Overall pleased with the service.

Source: Google

Customer service response - Thank you for your positive feedback and for highlighting our technician's good communication and the efficient service we provided. We're glad we could meet your expectations.

Sears Home Services on June 11, 2024

Mary B

June 11, 2024

Excellent service, on time, friendly, explained what was wrong and how he fixed it. Caleb was great!

Source: Google

Customer service response - Thank you for your kind review! We're glad to hear Caleb provided excellent service and appreciate you taking the time to share your experience.

Sears Home Services on June 11, 2024

Stephen T

May 19, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on May 19, 2024

B M

May 01, 2024
Source: Google

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on May 01, 2024

Wendy J

March 13, 2024

Caleb was my technician. He was extremely helpful throughout this whole process. I reached out to him personally when things between my warranty company and Sears weren’t working out as planned. He responded both times that I texted him and he went above and beyond to help. He checked on the status of parts and repair appointments and assured me that he would do his best to get my refrigerator fixed himself. He was very kind, friendly, efficient and professional when he came to my home both when he assessed the problem and when he did the repair work.

Source: Google

Customer service response - Thank you for sharing your positive experience with Caleb, we're delighted to hear that he provided excellent service. We appreciate your feedback and look forward to assisting with any future appliance repair needs.

Sears Home Services on March 13, 2024

Average Rating: 4.4/5 (61 reviews)