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802-552-4364
14250 Buck Hill Rd Reviews
Read reviews from customers who used our services at 14250 Buck Hill Rd
Total reviews
157
Average Rating
4.5/5
Liz B,
If my ice maker starts working. Allen said to give it a couple of hours. He was very nice and polite. Good worker you have in him. Edit: it's been a couple of hours, no ice yet !!!! Bummer.
Merrilee W,
Customer service response - Hi Merrilee, thank you for taking the time to leave us a rating. We appreciate your feedback on your recent experience with Sears Appliance Repair. If there are specific aspects you'd like us to address or improve upon, feel free to share your thoughts. We value your input and hope to serve you again in the future.
Sears Home Services on 1705464655173
Greta,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707175597260
Was prompt on fixing the problem.
Brian B,
Customer service response - Thank you for your review, Brian! We're glad to hear our service was prompt in addressing the issue.
Sears Home Services on 1747270785027
Royce Came back 4 times trying to get the right gasket, gave up, one new door gasket and one new original split gasket now. Have to talk with the warranty replacement people. Not his fault. He was very helpful. The Sears process on the other hand leaves much to be desired.
Joe P,
Haven’t had service yet, have it scheduled, they’re telling me appointment windows are between 8am-5pm which is unacceptable. Imagine talking to your doctor and having them tell you that your colonoscopy is scheduled during any of those possible times…NOT OK! I need like a 2hr window, this isn’t rocket surgery.
Ry M,
Customer service response - We apologize for the inconvenience with the appointment window, Ry. Thank you for your feedback, and we recommend contacting us directly to discuss scheduling options.
Sears Home Services on 1775676487421
Robert was fantastic. He was on-time, professional, and very friendly. We discovered we are both Veterans and shared similar experiences. Highest praise for Robert. I was stunned by the price of the estimate cost to repair my snow blower! $1,200 to replace the auger housing and auger on my 2012, Craftsman snow blower is outrageous! I can purchase a new one for that price. I was figuring on $500-$750 max, which I am happy to pay. I dont want to purchase a new snow blower. I want mine fixed for a fair, reasonable price. None of this is Robert's fault. As I said, Robert is fantastic. I expect better of this company, Respectfully submitted, Don C.
Donald C,
Customer service response - We're glad to hear Robert provided excellent service, Don. We understand your concern about the repair estimate and appreciate your feedback.
Sears Home Services on 1763950943460
We have a Master Protection plan on our water heater and it is leaking called and the first appointment they gave us was a week out Today the technician came and to confirm the leak and that the heater needs to be replaced The technician Vish was professional helpful and friendly but now we wait from a call from Sears with further instructions meanwhile we keep cleaning water of our floors
Naz (,
Customer service response - We apologize for the appointment scheduling issues, Nazira. We're glad the service person was professional, and we appreciate your feedback to help us improve.
Sears Home Services on 1752454956304
The technician left all of the ‘bad’ refrigerator parts strewn about the kitchen. I don’t know how I am going to dispose of them.
Ted C,
Customer service response - I'm really sorry for not clearing up the mess left behind by our technician after servicing your refrigerator, it certainly is inconvenient. Thank you for your feedback, and we will take necessary steps to ensure this does not happen in the future.
Sears Home Services on 1710738437649
Recently needed a dryer repaired and i can say the technician and service were good. The repair took less than 20 minutes and cost 445 dollars with a 300 dollar charge for the labor alone. Thats ridiculous. Thats why they get 2 stars.
Jamie C,
Customer service response - We apologize for the trouble you've faced, Jamie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1733039866602
