14250 Buck Hill Rd Reviews
Read reviews from customers who used our services at 14250 Buck Hill Rd
Total reviews
160
Average Rating
4.4/5
The service technician, Zaire was great. Very thorough and courteous. The AI system for scheduling was a pain. Needed the help of a live person and that was difficult.
Nikki M,
Customer service response - Thank you for your feedback, Nikki! We're glad to hear Zaire was thorough and courteous, and we apologize for any inconvenience with the scheduling system.
Sears Home Services on 1790560651725
Technician was super helpful and efficient. Was really grateful for his professionalism!
Talisa N,
Customer service response - Thank you for your feedback, Talisa! We're glad to hear the technician was helpful, efficient, and professional.
Sears Home Services on 1789494571409
Casey O,
Customer service response - Thank you for the amazing 5-star review, Casey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785439010682
Karen G,
Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785004399860
Rick was knowledgeable, friendly, kind, and efficient.
K G,
Customer service response - Thank you for your feedback, K! We're glad to hear Rick was knowledgeable, friendly, kind, and efficient.
Sears Home Services on 1783866785579
From start to finish both techs were professional on time polite kept us informed if rhe repair process. We were very pleased with the service
Becky G,
Customer service response - Thank you for your feedback, Becky! We're glad to hear both techs were professional, on time, polite, and kept you informed throughout the repair process.
Sears Home Services on 1783641690526
Great service, fixed dryer quickly and very knowledgeable in what was wrong and other suggestions for preventive maintenance as well. Thanks!
David J,
Customer service response - Thank you for your feedback, David! We're glad to hear the service was great and that the technician was knowledgeable and provided helpful maintenance suggestions.
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Landon B,
Customer service response - Thank you for the amazing 5-star review, Landon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781891275747
Cal was fantastic and helpful! He helped me find a way to fix the AC unit without needing a replacement. It's refreshing to know not everyone working on Heating and Air just wants to make you buy new.
Ryan Z,
Customer service response - Thank you for your feedback, Ryan! We're glad to hear Cal was helpful and provided a solution for your AC unit without needing a replacement.
Sears Home Services on 1781289651580
Rick and Latroy were absolutely incredible, couldn’t recommend them more (plus the grumpy cat and the crazy pups were huge fans ❤️)
Nicole L,
Customer service response - Thank you for your feedback, Nicole! We're glad to hear Rick and Latroy were incredible and that even the grumpy cat and crazy pups enjoyed their visit.
Sears Home Services on 1779831073960
Ben was on time and showed me a problem right away.This service is through my home warranty plan.
Maggi W,
Customer service response - Thank you for your feedback, Maggi! We're glad to hear Ben was punctual and quickly identified the problem through your home warranty plan.
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Linda S,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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tim F,
Customer service response - Thank you for the amazing 5-star review, Tim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775061491574
Very knowledgeable with great customer service!
Andrew M,
Customer service response - Thank you for your review, Andrew! We're glad to hear you found our service knowledgeable with great customer service.
Sears Home Services on 1774575920312
Very professional and fixed the issue very quickly! Thanks!
Michael H,
Customer service response - Thank you for your review, Michael! We're glad to hear our service was professional and quick in fixing the issue.
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Great service, friendly, very helpful
Sharon S,
Customer service response - Thank you for your review, Sharon! We're glad to hear you found our service great, friendly, and very helpful.
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Sharon S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Marty H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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On time Concerned about problem
Dianne V,
Customer service response - Thank you for your review, Dianne! We're glad to hear our technician was on time and attentive to your problem.
Sears Home Services on 1771808042802
Joe M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771808140864
Vish did a great job resolving our dishwasher issue.
Diego M,
Customer service response - Thank you for your review, Diego! We're glad to hear Vish did a great job resolving your dishwasher issue.
Sears Home Services on 1770596549375
On time, knowledgeable, explained everything, quick and efficient repair.
Mike N,
Customer service response - Thank you for your review, Mike! We're glad to hear our technician was on time, knowledgeable, and provided a quick and efficient repair.
Sears Home Services on 1769997190104
Very quick repair! Very friendly and explained everything extremely well!
Michael S,
Customer service response - Thank you for your review, Michael! We're glad to hear our technician was quick, friendly, and explained everything well.
Sears Home Services on 1769997218761
Robert was very nice, informative.
Lori A,
Customer service response - Thank you for your review, Lori! We're glad to hear Robert was nice and informative.
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Corbett B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1769047188513