Appointment Lookup
802-552-4364
14250 Buck Hill Rd Reviews
Read reviews from customers who used our services at 14250 Buck Hill Rd
Total reviews
157
Average Rating
4.5/5
Michael was unable to perform the service because they needed two people. Well I'm very frustrated this was not Michael's fault but Sears for not providing two technicians. They actually arrived an hour apart and the first left before the second arrived. I'm not happy but I don't blame Michael.
Richard S,
Customer service response - Thank you for your review, Richard! We're sorry for the inconvenience caused by the scheduling issue, and we appreciate your understanding regarding Michael's efforts.
Sears Home Services on 1766715386693
Technician was friendly, knowledgeable and efficient. The price was more than I hoped but now I can make Christmas dinner.
Scott H,
Customer service response - Thank you for your review, Scott! We're glad to hear our technician was friendly, knowledgeable, and efficient, and we're happy you can make Christmas dinner.
Sears Home Services on 1766371309709
Good service, and very informative
Charles Y,
Customer service response - Thank you for your review, Charles! We're glad to hear you found our service good and informative.
Sears Home Services on 1765845878151
Samson M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765510261218
Pleasant service man. Communication excellent
Amy R,
Customer service response - Thank you for your review, Amy! We're glad to hear you found our service pleasant with excellent communication.
Sears Home Services on 1765329605523
We received appliance repair services thru Sears via our home warranty plan (American Home Service) and Rick was our technician. I can't speak highly enough of him and his work. He was kind, courteous, explained things as he was doing them, and answered all of my goofy questions. He was patient with my house full of daycare kiddos and completed the job in a timely manner with attention to detail and respect for our home/space. I would work with him again any time for appliance repair, no question!
megan S,
Customer service response - Thank you for your review, Megan! We're glad to hear Rick provided kind, courteous service and handled everything with attention to detail and respect for your home.
Sears Home Services on 1764727767575
Serviceman notified me of his approximate eta & within minutes of arriving to my kitchen, he asked “did you try unplugging it?” I said, Nope. I wish that was suggested a month ago. It needed to reset. It’s now working well. Thank you.
Carol A,
Customer service response - Thank you for your review, Carol! We're glad to hear our serviceman was able to quickly identify the solution and get your appliance working again.
Sears Home Services on 1763688805916
Harold J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763516172019
Gena C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762300906426
I greatly appreciated Robert’s help fixing our washing machine. I have no one to ask for advice about home appliances so him showing my step by step how to fix the issue if it comes up again meant the world to me. That sounds dramatic, but with a dog and two kids our washing machine is one of the most important appliances in the house. My only complaint is with Sears Home Services, there’s no way to talk to an actual person, the phone lines are all automated so your only hope for answers is when the technician comes out. I haven’t gotten service from any other companies so maybe their prices are reasonable, but I thought it was a lot of money to fix the problem.
Taylor T,
Customer service response - Thank you for your review, Taylor! We're glad Robert was able to help and provide guidance on your washing machine. We apologize for the inconvenience with our phone system and appreciate your feedback on pricing.
Sears Home Services on 1761868775146
