Appointment Lookup
802-552-4364
14250 Buck Hill Rd Reviews
Read reviews from customers who used our services at 14250 Buck Hill Rd
Total reviews
157
Average Rating
4.5/5
This was the worst service I’ve ever had. I told them the issue with my dryer was that it needed the vents cleaned from the roof down. It cost me $100 for them to walk in the door to tell me exactly what was wrong with my dryer, which is that it needs the vents cleaned…. But guess what? They don’t do that. Totally ripped off.
Anne O,
Customer service response - We apologize for the trouble you've faced, Anne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728193693031
Sears Appliance Repair of i could do zero stars i would…. We have been working with Sears appliance repair since the end of July. A Prepaid, set appointment was a no-show on their end. Having taken the day off of work with no pay and canceling various plans, we were upset to say the least. It wasn’t until a week later that a technician came to our home. Unfortunately, he came to our home with no part and we were left at square one with a still broken washing machine, At this point, we wanted to move on, but Sears was not willing to work with us or refund our payment for a service that had never been completed. I disputed with my credit card company and Sears has fought that as well. If I can warn anybody, I would tell you to stay away from Sears appliance repair. It is not the trustworthy company that it had been years ago. we are out $423.65…..
Theresa S,
Customer service response - We apologize for the trouble you've faced, Theresa. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726626148034
No nothing has been done the past six month they came 9 times but no fix my stuff and I'm so frustrating for that
Girma D,
Customer service response - We apologize for the trouble you've faced, Girma. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724295089158
Never showed up. I received an email stating that I declined services. The tech never showed up, never called for the scheduled appointment.
Demi C,
Customer service response - We apologize for the trouble you've faced, Demi. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1722560108786
Trying to talk to a real human is insane!!! 2 times the technician didnt show!!!! I have never been so frustrated. I am dropping my contract with u and going with another service!
Julie D,
Customer service response - We apologize for the trouble you've faced, Julie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1722560393103
xMichael X,
Customer service response - Hi , we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1719141997578
Robert was personable and performed the work quickly. Unfortunately, the problem persists! The next load of laundry generated the same error code and the machine did not complete the entire wash cycle. Rather than invest another $200 + on a service call for our current washing machine, we have ordered a new washer.
Gary L,
Customer service response - Thank you, Gary, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1716879222186
