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15910 Edgewood Drive Reviews
Read reviews from customers who used our services at 15910 Edgewood Drive
Total reviews
24
Average Rating
3.9/5
I finally have ice😀
Robert B,
Customer service response - Thank you for your review, Robert! We're glad to hear you finally have ice.
Sears Home Services on 1742345810565
Jo H. came on time and did a great job! He went above and beyond and was a nice gentleman. He apologized for us having to wait for 5 MONTHS for service although it is not his fault. I have been with Sears for more than 45 years and have never had such bad service. All of my appliances have come from Sears through out my life. We have had to put out $450.00 at the laundromat, plus 5 months of warranty payments for no service. That is almost $800.00 plus the aggravation of hauling heavy laundry back and forth at almost 80 years old.
K S,
Customer service response - Thank you for your feedback, K Sutton. We're glad Jo H. provided great service, but we're truly sorry for the extended wait and inconvenience you've experienced; please contact the business directly so we can address this further.
Sears Home Services on 1734496292248
Very professional knowledgeable and courteous.
Robert N,
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear you found our service professional, knowledgeable, and courteous.
Sears Home Services on 1730790337275
Joseph is such a hard working young man! PLEASE replace his crappy van!!! The back door FELL OFF! He deserves better than this!
Margie S,
Customer service response - Thank you for your feedback, Margie! We're glad to hear Joseph provided great service and will address your concerns about the van.
Sears Home Services on 1730191351661
Technician has showed up was fine. Did the job however I submitted my request in the middle of July and the technician was not scheduled to be here till early October. Are you kidding me come business is that I would love an answer back from you as to what you did wrong thank you bye-bye
RU A,
Customer service response - Thank you for your feedback and patience. We apologize for the delay in scheduling and appreciate your understanding; please contact the business directly for further assistance.
Sears Home Services on 1728961802638
Kim D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1728799111279
Dan S,
Customer service response - A big thank you, Dan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718330372304
Kevin C,
Customer service response - A big thank you, Kevin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717472039919
Katelyn M,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1717403547923
Friendly, knowledgeable, prompt.
Stacy B,
Customer service response - Thank you for sharing your positive experience; we pride ourselves on being friendly, knowledgeable, and prompt.
Sears Home Services on 1716257245424
