Appointment Lookup
802-552-4364
7374 Highland Road Ste 4789 Reviews
Read reviews from customers who used our services at 7374 Highland Road Ste 4789
Total reviews
114
Average Rating
4.8/5
Devin H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1737518834268
He was very professional and friendly. He solved the problem quickly and efficiently. He gave us advice on how to prevent future problems. We are completely satisfied!
Bruce M,
Customer service response - Thank you for your wonderful review, Bruce! We're glad to hear our technician was professional, friendly, and provided helpful advice.
Sears Home Services on 1734496069850
Very good services!
Peter W,
Customer service response - Thank you for your positive review, Peter! We're glad to hear you were satisfied with our services.
Sears Home Services on 1734053127298
Don did a great job for us. Fast and friendly. We were told we needed to buy a new refrigerator as it was 14 years old and quit working, but Don fixed 2 problems in a little over an hour. Would definitely recommend Don and his company to others
Tim H,
Customer service response - Thank you for your wonderful review, Tim! We're delighted to hear Don provided fast and friendly service, and we're glad he could fix your refrigerator.
Sears Home Services on 1733908242347
Everything turned out fine! So happy that our dishwasher got fixed. Very nice technician too! Thanks so much for a job well done! Great work!
Joy G,
Customer service response - Thank you for your wonderful review, Joy! We're happy to hear your dishwasher is fixed and that you had a positive experience with our technician.
Sears Home Services on 1733673534952
Steve was very nice. Even though we chose not to repair, he explained everything to me and made it a pleasant experience
Ron D,
Customer service response - Thank you for your review, Ron! We're glad Steve made your experience pleasant and provided clear explanations.
Sears Home Services on 1733418827523
cathy C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733287915983
The Sears repair service member was a life saver. He came right in and assessed the issue, informed me of the problem fixed it and was done shortly afterwards. I will certainly be using them next time I need an appliance repaired.
Esther T,
Customer service response - Thank you for your wonderful review, Esther! We're delighted to hear our service was a lifesaver and that you'll choose us for future repairs.
Sears Home Services on 1732604333853
Our fridge has been not working for awhile. Multiple techs came out and it was difficult to diagnose the problem. This required multiple trips. The biggest frustration was every time I had to call sears and make a new visit, there was no easy way to get the same tech back. It didn’t matter that I asked by name, by tech number, and the call center telling me they would make note. This whole process could have been much easier on everyone involved if this could have been not handled by five different techs who were each unfamiliar with the ongoing saga and perhaps I could have not been without a refrigerator for a month while playing these games. Very frustrating for everyone involved. I am glad my fridge appears to be finally working, but please let your technicians and call center people communicate with the dispatch directly, or have some way of ensuring the same tech come out for a “re-call”. Our one tech, David, went above and beyond to help us and I am eternally grateful for all of his work in trying to get this problem solved.
Joanna M,
Customer service response - Thank you for sharing your experience, Joanna. We apologize for the inconvenience and frustration caused by the multiple visits and lack of continuity. We're glad to hear that David was able to resolve the issue, and we appreciate your feedback on improving our process.
Sears Home Services on 1732425237031
He fixed my fridge in a professional and timely manner. He left no mess afterwards and I'm looking forward to finally being able to use my fridge! Thank you!!
Susan H,
Customer service response - Thank you for your wonderful review, Susan! We're glad to hear your fridge is back in action and that our technician provided professional and tidy service.
Sears Home Services on 1730259756053
