7374 Highland Road Ste 4789 Reviews
Read reviews from customers who used our services at 7374 Highland Road Ste 4789
Total reviews
114
Average Rating
4.8/5
Rohini P,
He always does a great job!!! Above and beyond.
Melanie M,
Very knowledgeable and helpful
Karen P,
David H,
Very polite and informative young man. He was a pleasure to work with
young8506,
The Technician came at a desired time, was friendly and respectful, did a great job determining the problem and replacing the control board. He was careful not to damage anything. Did the job in great time. He did an awesome job. I would recommend him to anyone. We were very pleased. Definitely 5 Stars.
Randy S,
Janet C,
Customer service response - Thanks for the great rating, Janet! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778852844810
Tech was awesome, pricing not so much
Joe S,
Customer service response - Thank you for your feedback, Joe. We're glad to hear the tech was awesome and appreciate your input on our pricing.
Sears Home Services on 1754365060150
The technician did a fine job of evaluating the situation and offering us sound advice. However, there is no written summary of the visit with details of the conversation for reference. No diagnostic for me to provide to the manufacturer for the warranty claim. So, I paid $150 for a conversation and had to argue it out with the manufacturer.
Renee D,
Customer service response - Thank you for your feedback. We apologize for the oversight regarding the written summary and will work to ensure better documentation in the future.
Sears Home Services on 1717623068106
We’ve had to use Sears many times due to our home warranty program. It’s frustrating because there’s no way to get in touch with someone. We had an appointment scheduled, waited all day for someone to come only to have it cancelled at the end of the day and rescheduled for a week out! When the technician finally came, our stove top was left more broken than it was before he came.
Amanda V,