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5100 Dixie Highway Reviews
Read reviews from customers who used our services at 5100 Dixie Highway
Total reviews
74
Average Rating
4.6/5
The tech David was very polite and friendly, he did a great job, found what was wrong very quickly and fixed what as wrong. I would recommend David to anybody!!!
Rick B,
Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with David.
Sears Home Services on 1717989497528
He was knowledgeable and helpful and very polite.
Jill B,
Customer service response - Thank you for sharing your positive experience; we're delighted to hear you found our service helpful and polite.
Sears Home Services on 1711077398515
Todd B,
Mike S,
Marvin is the best.
John M,
mirza B,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1762143245309
I loved both Charles who came out for the service and Seth who did the quote but the Sears ai system rescheduled my install 3 times and kept pushing it out farther for no reason. apprehensive about using again but the techs were great
Sara P,
Customer service response - We apologize for the trouble you've faced, Sara. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1749175217339
It’s absolutely BS to have someone come to your home and pay them $389.00 to fix your dryer and it still does not work. Scams
Wael E,
Customer service response - We're really sorry to hear about your experience, Wael. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1780616230083
Was unable to repair due to part availability.
daniel D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780015392485
First let me say Cass was polite but by his own admission, he was not really familiar with John Deere tractors. I'm not sure why Sears sends a repair man to a job with a tractor he is not familiar with. In conclusion the diagnosis was a broken belt, sears asked several times what kind of tractor I had so they send me a gentleman who can't fix the problem. After all us said and done with the diagnosis fee and the new belt with installation was close to $ 400 dollar. Sears had absolutely no sense of urgency to take care of the customer.His return trip would have taken almost three weeks, I'm sorry that is amateur hour . I will absolutely in no way EVER USE YOUR SERVICE OR RECOMMEND SEARS FOR ANYTHING TO ANYONE. ABSOLUTE RIPP OFF . I WILL BE POSTING ABOUT MY EXPERIENCE WITH YOUR SECOND RATE COMPANY.
Michael,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1778719373061
