5100 Dixie Highway Reviews
Read reviews from customers who used our services at 5100 Dixie Highway
Total reviews
84
Average Rating
4.5/5
Very professional. Nice work!
Frank M,
Customer service response - Thank you for your feedback, Frank! We're glad to hear you found our service professional and appreciated the work.
Sears Home Services on 1788536519818
AI SYSTEM IS TERRIABLE!!
Carl H,
Customer service response - Thank you for your feedback, Carl! We're sorry to hear about your experience with the AI system and appreciate your input.
Sears Home Services on 1787869438625
Mark R,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786458531883
David Q did a great job with servicing our refrigerator
Colleen V,
Customer service response - Thank you for your feedback, Colleen! We're glad to hear David Q did a great job servicing your refrigerator.
Sears Home Services on 1785766377610
Shaun M,
Customer service response - Thank you for the amazing 5-star review, Shaun! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784560911126
Washing machine
joanna W,
Customer service response - Thank you for your feedback, Joanna! We're glad to hear you had a positive experience with your washing machine service.
Sears Home Services on 1784149823284
Repairs were complex but successful. Parts way too expensive. Had to buy whole new $1,000 water unit because of a tiny broken plastic part. Service was excellent!
William D,
Customer service response - Thank you for your feedback, William! We're glad to hear the service was excellent, and we understand your concern about the cost of parts.
Sears Home Services on 1782858026070
I switched to Sears Home Services from another service provider because the first company couldn't help us for a week. The Sears technician (Charles) was friendly, knowledgeable, and quick. He discovered that the previous technician (from the other company) had installed the belt upside down during a recent repair, causing it to slip on the drum, create new, unintended grooves on the smooth side, and eventually fray, even breaking the pulley wheel. Sears is my new service provider going forward.
Michael C,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Charles was friendly, knowledgeable, and quick, and that you've chosen Sears as your new service provider.
Sears Home Services on 1780326103646
David was professional and courteous. He did a great job fixing my ice maker!
Patrick S,
Customer service response - Thank you for your feedback, Patrick! We're glad to hear David was professional and courteous, and that he did a great job fixing your ice maker.
Sears Home Services on 1779976838235
Repairman was great. Labor costs were outrageous
Thomas I,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear the repairman was great, and we appreciate your input on the labor costs.
Sears Home Services on 1779129763471
Very professional and consultative
Jennifer B,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear the technician was professional and consultative.
Sears Home Services on 1778953169080
David fixed our Samsung stove (not dishwasher). EXCELLENT, EXCELLENT, EXCELLENT ! He was very focused, knowledgeable, customer focused, and had an answer for everything. We were very impressed with his expertise, his friendly manner, and how he troubleshooted .
Eileen D,
Customer service response - Thank you for your feedback, Eileen! We're glad to hear David was focused, knowledgeable, and impressed you with his expertise in fixing your Samsung stove.
Sears Home Services on 1775690422491
Fast, efficient and pleasant. Good repair.
Frank K,
Customer service response - Thank you for your feedback, Frank! We're glad to hear you received fast, efficient, and pleasant service with a good repair.
Sears Home Services on 1775059543998
Matt M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1774576098800
Great, friendly service!
John Z,
Customer service response - Thank you for your positive feedback, John! We're delighted to hear that you received great and friendly service.
Sears Home Services on 1773964145400
Jim F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773623883663
Karen B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1773275457266
Polite, personnel and it's always great to see a familiar face
D R,
Customer service response - Thank you for your positive feedback! We're delighted to hear that our service was polite.
Sears Home Services on 1773188216819
Jenny Y,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772419911932
Pleasant, competent, and considerate. Left everything clean and neat.
Gary R,
Customer service response - Thank you for your positive feedback, Gary! We're delighted to hear that our service was pleasant, competent, and considerate, leaving everything clean and neat.
Sears Home Services on 1771547845942
Missed the first appt.,but did an excellent job at the follow up appointment
Richard T,
Customer service response - Thank you for your positive feedback, Richard! We're happy to hear that the follow-up appointment went excellently despite the initial missed appointment.
Sears Home Services on 1771547845911
Very nice, knowledgeable and professional!!
Julie F,
Customer service response - Thank you for your positive feedback, Julie! We're delighted to hear that our service was nice, knowledgeable, and professional.
Sears Home Services on 1769471109705
Super professional.
John H,
Customer service response - Thank you for your positive feedback, John! We're delighted to hear that you found our service super professional.
Sears Home Services on 1768960241091
Great service experience! Don was great explaining what he was doing as well as a stickler to detail. Would highly recommend Sears in the future.
Kevin M,
Customer service response - Thank you for your positive feedback, Kevin! We're delighted to hear that Don provided a great service experience with attention to detail.
Sears Home Services on 1768181469726
Nine M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767921891258