5100 Dixie Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
YuL (
Polite, professional, respectful, knowledgeable, friendly! THANKS KEVIN R.!!
Customer service response - Thank you for recognizing Kevin R.'s hard work and professionalism! We're thrilled to hear about your positive experience.
Sears Home Services on June 30, 2024
Tamara L
Very personable and knowledgeable! A+
Customer service response - Thank you so much for your kind words and excellent rating! We're thrilled you were satisfied with our service.
Sears Home Services on June 27, 2024
Rick B
The tech David was very polite and friendly, he did a great job, found what was wrong very quickly and fixed what as wrong. I would recommend David to anybody!!!
Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with David.
Sears Home Services on June 09, 2024
Jill B
He was knowledgeable and helpful and very polite.
Customer service response - Thank you for sharing your positive experience; we're delighted to hear you found our service helpful and polite.
Sears Home Services on March 21, 2024
Todd B
Mike S
John M
Marvin is the best.
Sara P
I loved both Charles who came out for the service and Seth who did the quote but the Sears ai system rescheduled my install 3 times and kept pushing it out farther for no reason. apprehensive about using again but the techs were great
Customer service response - We apologize for the trouble you've faced, Sara. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on June 05, 2025
Clint B
Requested repair estimate, technician said parts were unavailable but the parts are available and the washer is fixed. No one to talk to about the issue by phone. They don’t care to do a good job. Tried calling again and phone number is only automated with no way to reach anyone.
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on April 13, 2025
