3541 Highland Rd Reviews

Read reviews from customers who used our services at 3541 Highland Rd


Total reviews

117


Average Rating

4.7/5

July 01, 2026
Overall rating

Charles was fantastic, knew what he was talking about,quick and efficient. Labor was awfully expensive though.

Julie F,

Customer service response - Thank you for your feedback, Julie! We're glad to hear Charles was knowledgeable, quick, and efficient, and we understand your concern about the cost of labor.

Sears Home Services on 1782866276912

June 11, 2026
Overall rating

Repair of gas dryer

Geula R,

Customer service response - Thank you for your feedback, Geula! We're glad to hear the gas dryer repair went well.

Sears Home Services on 1781218924539

June 02, 2026
Overall rating

The technician was very helpful, educated me on the problem, detailed the repairs needed transparently, and worked patiently with my appliance protection company to verify the work needed a well as getting the right parts and completing the work professionally. I would recommend him any time for any repairs.

John B,

Customer service response - Thank you for your feedback, John! We're glad to hear the technician was helpful, transparent, and professional in handling your repairs and working with your appliance protection company.

Sears Home Services on 1780423680945

May 17, 2026
Overall rating

Very professional, Got right to the problem and it was taken care of.

Tim H,

Customer service response - Thank you for your feedback, Tim! We're glad to hear the service was professional and the problem was promptly resolved.

Sears Home Services on 1779060081528

May 12, 2026
Overall rating

Charles was amazing. Very knowledgeable, kind, and professional. Thank you.

Jeffrey L,

Customer service response - Thank you for your feedback, Jeffrey! We're glad to hear Charles was knowledgeable, kind, and professional.

Sears Home Services on 1778682666227

May 11, 2026
Overall rating

Outstanding service provided by Tim and his trainee Caleb. Tim went above and beyond diagnosing the problem with my dishwasher and making sure I understood exactly what the issue was. I couldn't have asked for a better service representative! A1!

4track1986 R,

Customer service response - Thank you for your feedback! We're glad to hear Tim and Caleb provided outstanding service and ensured you understood the issue with your dishwasher.

Sears Home Services on 1778540590698

April 21, 2026
Overall rating

Don came on time and was able to quickly diagnose and fix the issue with our ice machine. There was a water main break that ended up damaging the filter in the machine. We were concerned about an expensive replacement with the heat exchanger and evaporator but Don was able to pinpoint the issue and the machine is working properly again.

Bill B,

Customer service response - Thank you for your feedback, Bill! We're glad to hear Don arrived on time, quickly diagnosed the issue, and got your ice machine working properly again.

Sears Home Services on 1776868179047

April 16, 2026
Overall rating

Matthew H,

Customer service response - Thank you for the amazing 5-star review, Matthew! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776365598961

April 14, 2026
Overall rating

José C,

Customer service response - Thank you for the amazing 5-star review, José Luis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776204820227

April 01, 2026
Overall rating

Michele N,

Customer service response - Thank you for the amazing 5-star review, Michele! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775143832389

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