3541 Highland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cecilia S
Customer service response - A big thank you, Cecilia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
Lilluemay B
Tech came out, look at the job. had to order the part. fixed it, did a great job. he was great
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our tech did a great job fixing your appliance!
Sears Home Services on June 13, 2024
Tana H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 09, 2024
Maureen W
Customer service response - A big thank you, Maureen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
James S
Customer service response - Thank you so much for the fantastic 5-star rating, James! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
Theresa W
Technician that came today was very good. Communication regarding appt is horrible. Only way to reach anyone is thru automated system. I had two prior appts scheduled -1st one technician saud we werent home but there all the time. Try to reach someone but impossible. 2nd appt never received confirmation and no one showed. Again tried to reach someone but automated system kept leading me to the same place which was not helpful. Need to improve.
Customer service response - Thank you for acknowledging our technician's skill and for bringing to our attention the issue with our appointment communication system. We sincerely apologize for the inconvenience and are working on improving this aspect of our service.
Sears Home Services on May 29, 2024
Roxannne D
Dan is great. So glad he is my Technician. He gets right to the problem.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Dan.
Sears Home Services on May 21, 2024
Brad R
Great experience! I called Dan about an issue. He came over within 30 minutes and fixed the problem in no time. Excellent service, and I highly recommend.
Customer service response - We're thrilled to hear about your great experience with Dan! Thank you for recommending our service, and we look forward to assisting you again in the future.
Sears Home Services on March 25, 2024
Nasim C
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 25, 2024
David U
Very personable and efficient!
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our personable and efficient service.
Sears Home Services on February 08, 2024
