3541 Highland Rd Reviews

Read reviews from customers who used our services at 3541 Highland Rd


Total reviews

120


Average Rating

4.7/5

April 21, 2026
Overall rating

Don came on time and was able to quickly diagnose and fix the issue with our ice machine. There was a water main break that ended up damaging the filter in the machine. We were concerned about an expensive replacement with the heat exchanger and evaporator but Don was able to pinpoint the issue and the machine is working properly again.

Bill B,

Customer service response - Thank you for your feedback, Bill! We're glad to hear Don arrived on time, quickly diagnosed the issue, and got your ice machine working properly again.

Sears Home Services on 1776868179047

April 16, 2026
Overall rating

Matthew H,

Customer service response - Thank you for the amazing 5-star review, Matthew! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776365598961

April 14, 2026
Overall rating

José C,

Customer service response - Thank you for the amazing 5-star review, José Luis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776204820227

April 01, 2026
Overall rating

Michele N,

Customer service response - Thank you for the amazing 5-star review, Michele! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775143832389

May 07, 2026
Overall rating

Wonderful. Smooth process. All work covered by my service plan.

K P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774831850432

March 25, 2026
Overall rating

Rola S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1774491078628

January 20, 2026
Overall rating

Joshua was the best. It wasn’t easy I don’t think but he worked diligently and fixed my oven and he cleaned the coils on my refrigerator very thoroughly. I am very happy with the job he did. I will recommend Sears to everyone I know who requires any appliance repairs. Joshua’s goal was to make me a happy customer and he did!!

Nancy K,

Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear that Joshua worked diligently and made you a happy customer by fixing your oven and cleaning your refrigerator coils thoroughly.

Sears Home Services on 1768960479198

January 11, 2026
Overall rating

Arrived early and was very knowledgeable

Douglas S,

Customer service response - Thank you for your positive feedback, Douglas! We're glad to hear that our technician arrived early and was knowledgeable.

Sears Home Services on 1768181417995

January 04, 2026
Overall rating

Very strong service from Sears.

Brett M,

Customer service response - Thank you for your positive feedback, Brett! We're glad to hear that you received strong service from us.

Sears Home Services on 1767587160756

January 01, 2026
Overall rating

David was prompt and very efficient. He explained every step of the process. His transparency and willingness to assist customers was evident. I would recommend him to anyone who needs appliance repairs.

Donalda W,

Customer service response - Thank you for your positive feedback, Donalda! We're glad to hear that David was prompt, efficient, and transparent in assisting you with your appliance repairs.

Sears Home Services on 1767318585133

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