3541 Highland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
David H
Not only we were one of the first calls for the day, but Kevin was on time and seriously the nicest guy ever. Fixed the issue, cleaned up after himself, and even raised the door on the fridge which was a little crooked. If I could give more than five stars I would!
Customer service response - We're thrilled to hear Kevin provided you with such excellent service and resolved all your issues, including the extra touch with your fridge door. Thank you for your kind words and for wanting to give us more than five stars!
Sears Home Services on July 24, 2024
Josh Y
The techs that came to my house were polite and got the job done quickly.
Customer service response - Thank you for recognizing the efficiency and politeness of our technicians. We're pleased they met your expectations!
Sears Home Services on June 30, 2024
Morton M
Very knowledgeable and accurate. Gave good advise about the refrig. Completed today's repair very quickly. Cleaned up all pkging. I would use him again.
Customer service response - Thank you for sharing your positive experience with our repair service. We're glad we could help with your refrigerator and look forward to assisting you again in the future.
Sears Home Services on June 20, 2024
Cecilia S
Customer service response - A big thank you, Cecilia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
Lilluemay B
Tech came out, look at the job. had to order the part. fixed it, did a great job. he was great
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our tech did a great job fixing your appliance!
Sears Home Services on June 13, 2024
Tana H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 09, 2024
Maureen W
Customer service response - A big thank you, Maureen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
James S
Customer service response - Thank you so much for the fantastic 5-star rating, James! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
Theresa W
Technician that came today was very good. Communication regarding appt is horrible. Only way to reach anyone is thru automated system. I had two prior appts scheduled -1st one technician saud we werent home but there all the time. Try to reach someone but impossible. 2nd appt never received confirmation and no one showed. Again tried to reach someone but automated system kept leading me to the same place which was not helpful. Need to improve.
Customer service response - Thank you for acknowledging our technician's skill and for bringing to our attention the issue with our appointment communication system. We sincerely apologize for the inconvenience and are working on improving this aspect of our service.
Sears Home Services on May 29, 2024
Roxannne D
Dan is great. So glad he is my Technician. He gets right to the problem.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Dan.
Sears Home Services on May 21, 2024
