14100 Lakeside Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Abed Y
Very good service!
Customer service response - We're thrilled to hear you had a very good service experience with us! Thank you for choosing our appliance repair service.
Sears Home Services on July 20, 2024
Prathap P
David the technician was very knowledgeable and customer oriented and was very professional in his work
Customer service response - Thank you for your positive feedback on David's professionalism and customer focus. We're delighted he met your expectations.
Sears Home Services on June 27, 2024
Sumit S
Customer service response - A big thank you, Sumit, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 26, 2024
Lou S
Customer service response - A big thank you, Lou, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 20, 2024
Timothy L
Great Guy knew exactly what the problem was fixed it right away
Customer service response - Thank you for your positive feedback! We are thrilled to hear our technician could solve the problem efficiently.
Sears Home Services on June 13, 2024
Patti C
The technician was competent and personable. The phone call to Sears for the repair was a real pain.
Customer service response - Thank you for acknowledging our technician's competence and personality. We apologize for the inconvenience with the phone call and will work to improve this aspect of our service.
Sears Home Services on June 11, 2024
Colin H
David was very nice and knowledgeable, and explained the issue I was having and how to resolve it, additionally giving me advice on how to keep an eye out for future issues and how to address them.
Customer service response - Thank you for your kind words about David and his helpful advice. We're glad he could assist you and look forward to serving you again in the future.
Sears Home Services on June 11, 2024
melinda H
It only took me a month,10+ phone calls and 3 different people to finally get my dryer fixed through my Sears warranty. This technician was outstanding, friendly,thorough,and actually fixed the appliance(simple fix). I don't know why sears sends people out who don't even work for them when this man who represents and works for Sears could have been sent out the entire time. Very appreciative of Dan(sears employee), very disappointed in the Sears warranty and will absolutely be canceling after years of wasted money. Thank you Dan, highly recommend you request him if you have to deals with Sears.
Customer service response - We apologize for the frustration you experienced but are glad to hear Dan provided outstanding service. Thank you for acknowledging his efforts and recommending him.
Sears Home Services on June 05, 2024
Basima Y
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 05, 2024
Marylin S
Dan is great, prompt, great at identifying the problem, and goes above and beyond to fix it!
Customer service response - Thank you for highlighting Dan's dedication and skill in appliance repair. We're thrilled he exceeded your expectations!
Sears Home Services on May 31, 2024
