Every repair begins with a diagnostic fee of $90 to $150 depending on the appliance. Your technician then provides an exact quote — parts and labor — locked in once provided. You approve the cost before any work begins. If you decline the repair, you pay only the diagnostic fee. The diagnostic fee is waived if you proceed with the repair.

Same-day appointments may be available in your area. Check for same-day availability when you schedule online or call (802) 552-4364. Sears Home Services is available 6 days a week, with early morning to evening appointments, Monday through Saturday.

Sears Home Services repairs most major appliance brands, including Whirlpool, Maytag, Samsung, LG, GE, Kenmore, KitchenAid, Frigidaire, Amana, Bosch, JennAir, Hotpoint, Thermador, Dacor, Haier, Fisher & Paykel, Hisense, and more. We repair most major brands, no matter where you bought it.

Schedule your appointment online or by phone. A manufacturer-trained technician arrives during your chosen window, diagnoses the issue on-site, and provides an exact quote — parts and labor — before starting any work. You approve the cost, the technician completes the repair, and every job comes with a service guarantee. Sears Protect members receive additional benefits and perks.

Yes. Your technician provides an exact quote — parts and labor — that doesn't change once provided. You see the full cost before any repair begins. If you decide not to proceed, you pay only the diagnostic fee.

Most washing machines are built to last 10 to 15 years. If yours is less than 10 years old and the repair cost comes in under half the price of a comparable new unit, repair is usually the smarter investment. In Sterling Heights's humid summers and hard-water environment, mineral buildup and gasket wear are the most common culprits — and both are typically fixable. Routine professional maintenance can extend a washer's useful life well beyond the average. Your technician can help you weigh repair against replacement during the diagnostic visit.

Our technicians provide appliance repair throughout Sterling Heights and nearby communities including Plumbrook, Riverland, Whispering Woods, Forest Hills, Eastpointe Estates, Knollwood, Westwind, Country French Estates, and surrounding areas of Michigan. Service appointments are available six days a week.

A few local factors stress appliances harder here than in milder metros. Cold, snowy winters and prolonged sub-freezing stretches force furnaces and heat pumps into nearly continuous duty cycles, while freeze-thaw swings fatigue refrigerant lines, washer hoses, and outdoor HVAC components. Hot, humid summers push refrigerator compressors and dryer vents, and lake-effect humidity encourages mold in washer gaskets and corrodes electronic control boards. Moderately hard water from the Great Lakes system leaves scale inside dishwashers, water heaters, and ice maker lines. Severe thunderstorms can drive surges through sensitive electronics. These conditions make regular maintenance especially important.

Hard water from the Great Lakes system leaves mineral scale that slowly clogs ice maker fill tubes, valves, and molds. Replace your refrigerator water filter every six months — twice a year is the minimum here. Once a year, run a manufacturer-approved descaling cycle through the ice maker line, and discard the first 24 hours of ice afterward. Inspect the saddle valve and supply line for white crusty buildup, and listen for the fill cycle — a long, weak fill often signals scale restriction. If cubes shrink or freeze together, schedule a diagnostic before the valve fails entirely.

Sí, Sears Home Services ofrece servicio de reparación de electrodomésticos en español. Nuestros técnicos capacitados por el fabricante atienden a los residentes de Sterling Heights y comunidades cercanas. Llame al (802) 552-4364 para programar su cita hoy.