14100 Lakeside Circle Reviews
Read reviews from customers who used our services at 14100 Lakeside Circle
Total reviews
152
Average Rating
4.6/5
Although Corey could not duplicate the noise issue after he inpected and tested everything our refrigerator is now operating MORE efficiently generating temperature at 38 degrees in the fridge portion. Definitely worth the service call.
Douglas H,
Customer service response - Thank you for your positive feedback, Douglas! We're delighted to hear Corey helped improve your refrigerator's efficiency during the service call.
Sears Home Services on 1737934480155
Very professional and knowledgeable about our oven and how to fix it. He also gave us tips and pointers on the upkeep of other house appliances. I highly recommend!!
Michelle P,
Customer service response - Thank you for your positive feedback, Michelle! We're delighted to hear our technician provided professional and knowledgeable service, along with helpful tips for your appliances.
Sears Home Services on 1737602834675
Marian T,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1736823781476
Doug D,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1736405119257
Jaylen was incredibly Courteous and knowledgeable and prompt. He was good with communicating next steps. You really should try to clone that guy.
Deb P,
Customer service response - Thank you for your positive feedback, Deb! We're delighted to hear Jaylen provided courteous, knowledgeable, and prompt service.
Sears Home Services on 1734274395927
Very knowledgeable and friendly.
Thomas M,
Customer service response - Thank you for your positive feedback, Thomas! We're delighted to hear our technician provided knowledgeable and friendly service.
Sears Home Services on 1733908107204
Charles did a great job checking & cleaning the lint out of dryer, was very observant. Charles was very professional, knowledgeable, helpful and had a nice attitude. Thank you Charles!
Eileen N,
Customer service response - Thank you for your positive feedback, Eileen! We're delighted to hear Charles provided professional and helpful service while maintaining a nice attitude.
Sears Home Services on 1732236893736
Excellent service. Most enjoyable repair experience.
w M,
Customer service response - Thank you for your 5-star review! We're thrilled to hear you had an excellent and enjoyable repair experience with us.
Sears Home Services on 1731026928556
Haroon I,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1731026194135
Cass the tech that was sent out was fantastic. GIVE THAT MAN A RAISE. As for the appointment scheduling that dept. deserves a zero star. Operators are very hard to understand. When you do get an appointment, do not be surprised if no one shows. It happened to us 3 times, when this happens you have to call again only to deal with hard to understand people. They will then give you another appointment that can as far off as 3 more weeks. Operators WILL NOT let you speak to a supervisor to appeal. To sum it up, the phone service gets a zero while tech Cass gets a 10,
Laura W,
Customer service response - Thank you for your feedback, Laura! We're thrilled to hear Cass provided excellent service. We apologize for the scheduling issues and appreciate your patience; we'll work on improving this aspect.
Sears Home Services on 1730358312199