14100 Lakeside Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Colin H
David was very nice and knowledgeable, and explained the issue I was having and how to resolve it, additionally giving me advice on how to keep an eye out for future issues and how to address them.
Customer service response - Thank you for your kind words about David and his helpful advice. We're glad he could assist you and look forward to serving you again in the future.
Sears Home Services on June 11, 2024
melinda H
It only took me a month,10+ phone calls and 3 different people to finally get my dryer fixed through my Sears warranty. This technician was outstanding, friendly,thorough,and actually fixed the appliance(simple fix). I don't know why sears sends people out who don't even work for them when this man who represents and works for Sears could have been sent out the entire time. Very appreciative of Dan(sears employee), very disappointed in the Sears warranty and will absolutely be canceling after years of wasted money. Thank you Dan, highly recommend you request him if you have to deals with Sears.
Customer service response - We apologize for the frustration you experienced but are glad to hear Dan provided outstanding service. Thank you for acknowledging his efforts and recommending him.
Sears Home Services on June 05, 2024
Basima Y
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 05, 2024
Marylin S
Dan is great, prompt, great at identifying the problem, and goes above and beyond to fix it!
Customer service response - Thank you for highlighting Dan's dedication and skill in appliance repair. We're thrilled he exceeded your expectations!
Sears Home Services on May 31, 2024
Annie S
Customer service response - Thank you so much for the fantastic 5-star rating, Annie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 28, 2024
Subramaniam G
He did a great job of fixing/removing the ice in the icemaker of the Siemens Refrigerator.
Customer service response - Thank you for taking the time to acknowledge our service in repairing your Siemens Refrigerator's icemaker. We're glad we could help!
Sears Home Services on May 28, 2024
ERIN R
Customer service response - Thank you so much for the fantastic 5-star rating, ERIN! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 21, 2024
John A
Explained problem and fixed quickly.
Customer service response - Thank you for sharing your positive experience; we're thrilled we could resolve your issue promptly.
Sears Home Services on May 21, 2024
Saeng K
Customer service response - Thank you, Saengpill, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on May 20, 2024
Srinivas M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on March 20, 2024
