14100 Lakeside Circle Reviews

Read reviews from customers who used our services at 14100 Lakeside Circle


Total reviews

139


Average Rating

4.6/5

June 11, 2024
Overall rating

The technician was competent and personable. The phone call to Sears for the repair was a real pain.

Patti C,

Customer service response - Thank you for acknowledging our technician's competence and personality. We apologize for the inconvenience with the phone call and will work to improve this aspect of our service.

Sears Home Services on 1718159256911

June 11, 2024
Overall rating

David was very nice and knowledgeable, and explained the issue I was having and how to resolve it, additionally giving me advice on how to keep an eye out for future issues and how to address them.

Colin H,

Customer service response - Thank you for your kind words about David and his helpful advice. We're glad he could assist you and look forward to serving you again in the future.

Sears Home Services on 1718158683091

June 05, 2024
Overall rating

It only took me a month,10+ phone calls and 3 different people to finally get my dryer fixed through my Sears warranty. This technician was outstanding, friendly,thorough,and actually fixed the appliance(simple fix). I don't know why sears sends people out who don't even work for them when this man who represents and works for Sears could have been sent out the entire time. Very appreciative of Dan(sears employee), very disappointed in the Sears warranty and will absolutely be canceling after years of wasted money. Thank you Dan, highly recommend you request him if you have to deals with Sears.

melinda H,

Customer service response - We apologize for the frustration you experienced but are glad to hear Dan provided outstanding service. Thank you for acknowledging his efforts and recommending him.

Sears Home Services on 1717623087355

June 05, 2024
Overall rating

Basima Y,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1717635711267

May 31, 2024
Overall rating

Dan is great, prompt, great at identifying the problem, and goes above and beyond to fix it!

Marylin S,

Customer service response - Thank you for highlighting Dan's dedication and skill in appliance repair. We're thrilled he exceeded your expectations!

Sears Home Services on 1717136148928

May 28, 2024
Overall rating

Annie S,

Customer service response - Thank you so much for the fantastic 5-star rating, Annie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1716881930756

May 28, 2024
Overall rating

He did a great job of fixing/removing the ice in the icemaker of the Siemens Refrigerator.

Subramaniam G,

Customer service response - Thank you for taking the time to acknowledge our service in repairing your Siemens Refrigerator's icemaker. We're glad we could help!

Sears Home Services on 1716876638271

May 21, 2024
Overall rating

ERIN R,

Customer service response - Thank you so much for the fantastic 5-star rating, ERIN! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1716341555179

May 21, 2024
Overall rating

Explained problem and fixed quickly.

John A,

Customer service response - Thank you for sharing your positive experience; we're thrilled we could resolve your issue promptly.

Sears Home Services on 1716343964139

July 12, 2024
Overall rating

Saeng K,

Customer service response - Thank you, Saengpill, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1716258416672

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