Appointment Lookup
802-552-4364
545 W Sanilac Rd Reviews
Read reviews from customers who used our services at 545 W Sanilac Rd
Total reviews
29
Average Rating
4.3/5
Experienced repairman, efficient. Washer and dyer.
Terry S,
Customer service response - Thank you for your review, Terry! We're glad to hear you found our repairman experienced and efficient with your washer and dryer.
Sears Home Services on 1773188216743
Our Sears tech, John, was excellent. Knowledgeable and helpful regarding questions. Thank you! A different part failed. John ordered the new parts and installed. We are very happy with the service . . . And hopefully that that the replaced parts are just what is needed. Overall a 5 star service, service person, and service purchase. We are good now! All non-functions are working well and as expected. John, our service tech was knowledgeable and was not only a great tech but a nice person. We were glad that Sears has such a great and knowledgeable employee in John. We've encountered another part failure in our ice maker. We We're able to make contact and John was out and replaced another part today. While the service has has been excellent the frigidaire gallery refrigerator . . . Fair. BTW, having the map and approximate arrival time was unexpected and Great We highly recommend him as well as Sears appliance repair. A 5+ rating all around.
T J,
Customer service response - Thank you for your review, T Jackson! We're glad to hear John was knowledgeable and helpful during your service.
Sears Home Services on 1766450307137
Very courteous, prompt, knowledgeable and friendly.
Brenda T,
Customer service response - Thank you for your review, Brenda! We're glad to hear you found our service courteous, prompt, knowledgeable, and friendly.
Sears Home Services on 1763513214677
Tech gets 5 star. Sears get 0 stars. What a sorry excuse for a repair company. 4 appointments with 3 no shows and no calls. They are 100% AI with zero customer service. This was warranty work, otherwise I’d gone with someone else. If you don’t have to use Sears don’t!!!
Mark D,
Customer service response - We're sorry to hear about your frustrating experience with our service, Mark. We're glad the tech provided a positive experience, and we appreciate your feedback.
Sears Home Services on 1761699783783
Repair of snow thrower
Bethany D,
Customer service response - Thank you for your review, Bethany! We're glad to hear you were satisfied with the repair of your snow thrower.
Sears Home Services on 1761611708085
Service tech was friendly, punctual, helpful, polite and informative.
Nancy Y,
Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear the service tech was friendly, punctual, and informative.
Sears Home Services on 1758069683465
Pam W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757654931644
Great job
paul T,
Customer service response - Thank you for your review, Paul! We're glad to hear you were pleased with our service.
Sears Home Services on 1751416457736
Rose P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747790141519
Prompt and efficient.
Hillary B,
Customer service response - Thank you for your review, Hillary! We're glad to hear you found our service prompt and efficient.
Sears Home Services on 1747788634217
