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545 W Sanilac Rd Reviews
Read reviews from customers who used our services at 545 W Sanilac Rd
Total reviews
33
Average Rating
4.4/5
Elias S,
Customer service response - Thank you for the amazing 5-star review, Elias! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789046312165
Not the first time John came out to repair our appliance. As always he is professional, knowledgeable and friendly. He does an excellent job and we trust that he will do it right!
Amanda W,
Customer service response - Thank you for your feedback, Amanda! We're glad to hear John consistently provides professional, knowledgeable, and friendly service that you trust.
Sears Home Services on 1788550093700
Diane C,
Customer service response - Thank you for the amazing 5-star review, Diane! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788361644340
On time and informative, professional
Crystal C,
Customer service response - Thank you for your feedback, Crystal! We're glad to hear the service was on time, informative, and professional.
Sears Home Services on 1785933055957
Experienced repairman, efficient. Washer and dyer.
Terry S,
Customer service response - Thank you for your review, Terry! We're glad to hear you found our repairman experienced and efficient with your washer and dryer.
Sears Home Services on 1773188216743
Our Sears tech, John, was excellent. Knowledgeable and helpful regarding questions. Thank you! A different part failed. John ordered the new parts and installed. We are very happy with the service . . . And hopefully that that the replaced parts are just what is needed. Overall a 5 star service, service person, and service purchase. We are good now! All non-functions are working well and as expected. John, our service tech was knowledgeable and was not only a great tech but a nice person. We were glad that Sears has such a great and knowledgeable employee in John. We've encountered another part failure in our ice maker. We We're able to make contact and John was out and replaced another part today. While the service has has been excellent the frigidaire gallery refrigerator . . . Fair. BTW, having the map and approximate arrival time was unexpected and Great We highly recommend him as well as Sears appliance repair. A 5+ rating all around.
T J,
Customer service response - Thank you for your review, T Jackson! We're glad to hear John was knowledgeable and helpful during your service.
Sears Home Services on 1766450307137
Very courteous, prompt, knowledgeable and friendly.
Brenda T,
Customer service response - Thank you for your review, Brenda! We're glad to hear you found our service courteous, prompt, knowledgeable, and friendly.
Sears Home Services on 1763513214677
Tech gets 5 star. Sears get 0 stars. What a sorry excuse for a repair company. 4 appointments with 3 no shows and no calls. They are 100% AI with zero customer service. This was warranty work, otherwise I’d gone with someone else. If you don’t have to use Sears don’t!!!
Mark D,
Customer service response - We're sorry to hear about your frustrating experience with our service, Mark. We're glad the tech provided a positive experience, and we appreciate your feedback.
Sears Home Services on 1761699783783
Repair of snow thrower
Bethany D,
Customer service response - Thank you for your review, Bethany! We're glad to hear you were satisfied with the repair of your snow thrower.
Sears Home Services on 1761611708085
Service tech was friendly, punctual, helpful, polite and informative.
Nancy Y,
Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear the service tech was friendly, punctual, and informative.
Sears Home Services on 1758069683465
Pam W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757654931644
Great job
paul T,
Customer service response - Thank you for your review, Paul! We're glad to hear you were pleased with our service.
Sears Home Services on 1751416457736
Rose P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747790141519
Prompt and efficient.
Hillary B,
Customer service response - Thank you for your review, Hillary! We're glad to hear you found our service prompt and efficient.
Sears Home Services on 1747788634217
Suzette V,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1747615055559
Very informative and pleasant to talk to
Susan W,
Customer service response - Thank you for your positive feedback, Susan! We're glad to hear you found our service informative and pleasant.
Sears Home Services on 1743130464754
James F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1737076396631
Jeff P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1732603763698
Alaina J,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1728192617456
Robert E,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723690496858
Excellent service
William P,
Customer service response - Thank you for taking the time to share your experience. We're thrilled to hear you found our service excellent!
Sears Home Services on 1722769959235
Patrick did an excellent job. He came and did troubleshooting. Provided options and was quick to repair. Although I can't say the same about the Sears Appliance people! They cancelled my appointment without any notice and no followup whatsoever. I had to sit on the phone for over an hour to get an answer that never happened. They just rescheduled. I too the entire day off for that appointment and crickets was all I had as a response. Call us to reschedule and wait on the phone for an hour to find out the appointment some how was cancelled. "SOMEHOW" come on sears
Matt C,
Customer service response - We're truly sorry to hear about your unfortunate experience with the Sears team and the inconvenience it caused. Thank you for sharing your positive feedback about Patrick's service; we're glad he could help.
Sears Home Services on 1720413687484
Very professional . Great service.
Sharon G,
Customer service response - Thank you for recognizing our professionalism and service quality. We're glad to have met your expectations!
Sears Home Services on 1717136435006
Early arrival, polite, efficient and fast . THANK YOU AGAIN
Katie M,
Customer service response - We're thrilled to hear about your positive experience with our team's early arrival, politeness, and efficiency. Thank you so much for sharing your feedback!
Sears Home Services on 1717138268346
Parikshit K,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1710910355113
