27600 Novi Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jon-Eric C
Was able to get a tech to come out in 24 hours, they were great on communicating timing, and the tech that came out was great. He gave me options, walked me through everything that was happening and in the end fixed the problem quickly and correctly.
Customer service response - Thank you for your positive feedback, Jon-Eric! We're glad to hear our technician communicated well, provided options, and resolved the issue efficiently.
Sears Home Services on May 22, 2025
Kerry Z
Great job. Very friendly service tech.
Customer service response - Thank you for your positive feedback, Kerry! We're glad to hear you received friendly service from our technician.
Sears Home Services on May 21, 2025
Huw M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 20, 2025
Carol A
Brian was great, friendly processional and got the job done
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear that Brian was great, friendly, and got the job done.
Sears Home Services on May 18, 2025
Xu H
Excellent work! Thanks
Customer service response - Thank you for your positive feedback, Xu! We're glad to hear you were pleased with the work.
Sears Home Services on May 18, 2025
John R
We could not have gotten a better repair technician than Jessup Dean. He is incredibly knowledgeable. A pleasure to work with.
Customer service response - Thank you for your positive feedback, John! We're glad to hear that Jessup Dean was knowledgeable and a pleasure to work with.
Sears Home Services on May 18, 2025
George J
Chuck was prompt, very professional and fixed the issue. It could not have gone any better
Customer service response - Thank you for your positive feedback, George! We're glad to hear Chuck was prompt, professional, and resolved the issue effectively.
Sears Home Services on May 14, 2025
Glenora C
Charles was on time with a very pleasant yet professional personality!
Customer service response - Thank you for your positive feedback, Glenora! We're glad to hear that Charles was punctual and had a pleasant, professional personality.
Sears Home Services on May 14, 2025
Asif M
Very professional
Customer service response - Thank you for your positive feedback, Asif! We're glad to hear our service was professional.
Sears Home Services on May 12, 2025
k. F
Great guy and top notch customer service. Thank you
Customer service response - Thank you for your positive feedback! We're glad to hear you received top-notch customer service.
Sears Home Services on May 12, 2025