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  1. Home
  2. Locations
  3. Michigan
  4. Novi
  5. Sears Appliance Repair
  6. 27600 Novi Rd
  7. Reviews

27600 NOVI RD REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.2/5 (137 reviews)
Tim fixed my dishwasher
May 29, 2023
Overall rating

He was very friendly and professional! Wonderful attitude! He was training another guy who was also very friendly and nice! Tim gave great service! He fixed my dishwasher and I appreciate the both of them!

Burnon L, Commerce Twp, MI

Microwave Repair
May 24, 2023
Overall rating

Excellent service. Ordered the parts and Fixed the problem. Working like new.

Madhusudhan D, Novi, MI

Preventive maintenance
January 07, 2023
Overall rating

First time I used them to do simple maintenance of our refrigerator. Tech. put a pad down to protect the floor before moving the fridge; vacuumed the coils, checked for seal leaks, temperature settings, and freezer. Cleaned the area before leaving. Tech suggested ways to keep the seals clean and remove moisture.

MIKE K, WIXOM, MI

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on January 07, 2023

Very polite and professional
November 21, 2022
Overall rating

Very happy with service and communication!

ANTHONY C, WHITE LAKE, MI

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on November 21, 2022

Whatever is better than excellent
June 24, 2022
Overall rating

Probably the education you get is as important as the service received. I can't thank the technician enough.

DALE H, WHITE LAKE, MI

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on June 24, 2022

Great service
December 25, 2021
Overall rating

Timely service and quick results

DOUG F, COMMERCE TWP, MI

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on December 25, 2021

Excellent service and outstanding service rep Marshall (7689
June 17, 2021
Overall rating

Your service rep Marshall is truly outstanding. His knowledge and experience truly makes a difference. It was important to him to fix our problem and help our family. He was also courteous and answered our questions. Your last rep that came to our house 3 weeks ago (Sam) seemed to do his best to avoid work and make uninformed guesses about our appliance. Thank goodness for Marshall. It is people like Marshall that will maintain our trust in the Sears name.

Robert W, BRIGHTON, MI

Customer service response - HI Robert ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on June 17, 2021

Great, quick service
February 16, 2021
Overall rating

Good visit, not the outcome I wanted, but, I pretty much was aware that that was the diagnosis.

JOHN K, BRIGHTON, MI

Customer service response - Dear JOHN , Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Sincerely, Samuel G Sears Member Services

Sears Home Services on February 16, 2021

great service
July 28, 2020
Overall rating

very happy with visit

CARROLL K, WIXOM, MI

Customer service response - Hi Carroll, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on July 28, 2020

Outstanding service
June 06, 2020
Overall rating

I've had Sears service my craftsman garden tractor many times. Your techs are best, but Steve is the BEST thus far. His attention to detail is unbelievable!!

MARK, BRIGHTON, MI

Customer service response - Hi MARK, Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on June 06, 2020

Average Rating: 4.2/5 (137 reviews)

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