Appointment Lookup
802-552-4364
27600 Novi Rd Reviews
Read reviews from customers who used our services at 27600 Novi Rd
Total reviews
360
Average Rating
4.6/5
Steve was great!! He was professional and very direct and to the point. He was honest and provided us great feedback to make a educated choice for repair or replace. We were so happy to have same day service. We were already 5 days without a washer.
H S,
Customer service response - Thank you for your positive feedback, H Shah! We're glad to hear that Steve was professional and provided honest advice, and we're happy we could offer same-day service.
Sears Home Services on 1734052853184
Steve was great and fixed my problem
NORMAN B,
Customer service response - Thank you for your positive feedback, Norman! We're glad to hear that Steve was great and resolved your issue.
Sears Home Services on 1733908061733
Nancy D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733419608676
The repairman Steve was very helpful and did a excellent job
Stanley,
Customer service response - Thank you for your positive feedback, Stanley! We're glad to hear that Steve was helpful and did an excellent job.
Sears Home Services on 1733038619310
Very pleased with service. Not pleased that someone showed up early in morning only to say his order was cancelled while in my driveway! This was after receiving a call around 4pm the day before saying had to reschedule. Again, the technician that did the job couldn’t have been nicer and more efficient, explained everything he was doing.
Paule A,
Customer service response - Thank you for your feedback, Paule. We're glad to hear the technician provided excellent service, and we apologize for the scheduling confusion.
Sears Home Services on 1732691319697
Anne P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1732426212462
Marshall was awesome! He properly diagnosed it and was very diligent in his installation effort and we had a very successful repair. Thanks to Marshall! Great job and highly recommend.
Carol T,
Customer service response - Thank you for your positive feedback, Carol! We're thrilled to hear that Marshall provided diligent service and successfully repaired your appliance.
Sears Home Services on 1732236735104
David found the hose leak on my washing machine right away and observed another area that indicated it was probably on it's last legs since it was over 20 years old. Very nice and knowledgeable man.
Eileen E,
Customer service response - Thank you for your positive feedback, Eileen! We're glad to hear that David was quick to identify the issue and provided valuable insights about your washing machine.
Sears Home Services on 1732078394466
Very knowledgeable and helpful.
Scott K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1731821262405
Steve was courteous, quick & got the job done! Thank you!
Vita S,
Customer service response - Thank you for your positive feedback, Vita! We're delighted to hear that Steve was courteous, quick, and efficient in getting the job done.
Sears Home Services on 1731387639612
