4193 E Grand River Ave Reviews

Read reviews from customers who used our services at 4193 E Grand River Ave


Total reviews

116


Average Rating

4.4/5

December 21, 2023
Overall rating

Jan C,

December 21, 2023
Overall rating

Pat L,

November 09, 2023
Overall rating

Pat B,

December 21, 2023
Overall rating

He was very polite and knowledgeable. Did a great job.

Cody A,

November 20, 2023
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Nicole L,

November 20, 2023
Overall rating

The technician was very friendly and knowledgeable. Our fridge is big and in a tough spot to move without damaging the trim and drywall. He was very careful not to cause damage to anything, including the hardwood floor. We've had this same fridge serviced three other times, and damage was always caused when moving it. The best part is that I think he finally fixed what has been causing the fridge to need repair. It's been serviced for the same thing each time - but this technician (I think his name is Zack) was able to determine what kept causing the compressor to fail and fixed that, instead of just replacing the compressor again. I really can't say enough good things about the service we received and strongly recommend Sears Appliance Repair.

Nicki O,

November 22, 2023
Overall rating

Rich P,

April 28, 2025
Overall rating

Hope D,

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1745882074455

January 29, 2026
Overall rating

I thought the service men were professional they did their job. You’re a labor rate is insanely stupid how anybody can charge $400 for a half an hour worth of work is beyond me. I will not ever use your services again.

Bob S,

Customer service response - We apologize for your dissatisfaction with the labor rate, Bob. Thank you for your feedback, and we're glad to hear the service men were professional.

Sears Home Services on 1769746691182

December 17, 2025
Overall rating

I don't understand why it would cost over 500 dollars to replace the lid lock mechanism on my Maytag Washer. If it would have been closer to 300 dollars I would have had it done. I realize you have to pay not only the repairman and the truck but the amount to repair was over the top. I paid $149.00 for the service call.

Ron B,

Customer service response - We apologize for any concerns regarding the repair costs, Ron. Thank you for your feedback, and we recommend contacting us directly to discuss your concerns further.

Sears Home Services on 1766022896797

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