4193 E Grand River Ave Reviews
Read reviews from customers who used our services at 4193 E Grand River Ave
Total reviews
129
Average Rating
4.4/5
THOUGH IT TOOK LONGER TIME VERY SATISFIED WITH THE REPAI PROCESS
Victor J,
Customer service response - Thank you for your feedback, Victor! We're glad to hear you were very satisfied with the repair process, despite it taking longer.
Sears Home Services on 1790561522950
Anthony L,
Customer service response - Thank you for the amazing 5-star review, Anthony! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790094022474
Dave Z,
Customer service response - Thank you for the amazing 5-star review, Dave! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Thomas C,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788463843808
still not cooling to dialed in level , I don't think it's his fault but still need work, the time delay from when we requested service till was done has been 2 months. this is unacceptable I will likely cancel the service due to slow service and repeated trips to nearly repair it
Dan L,
Customer service response - Thank you for your feedback, Dan. We're sorry to hear about the delay and ongoing issues; please contact us directly so we can address your concerns.
Sears Home Services on 1787834338571
John B,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787347214315
Tim B,
Customer service response - Thank you for the amazing 5-star review, Tim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786998030056
They fit me in quickly for the first appointment, had to order parts, and came right back and installed the parts! The whole thing was done in 3 days. Donte was excellent! He was cheerful and professional, and explained everything in a down-to-earth manner without me feeling like he was trying to push me into anything. Will definitely use Sears again!
Stacey L,
Customer service response - Thank you for your feedback, Stacey! We're glad to hear Donte was excellent and that the service was quick and professional. We look forward to assisting you again.
Sears Home Services on 1786240679102
Technician communicated before and during visit… Was on time, professional, thorough, and efficiently found the issue and repaired it. Thankfully it was covered under warranty. Process was easy and painless even during the busy pre-holiday week.
Jill P,
Customer service response - Thank you for your feedback, Jill! We're glad to hear the technician was communicative, professional, and efficient, and that the process was easy and painless for you.
Sears Home Services on 1782932417763
Steve was amazing…Excellent service I feel it was a little pricey
Alan,
Customer service response - Thank you for your feedback, Alan! We're glad to hear Steve provided excellent service, and we appreciate your input on pricing.
Sears Home Services on 1782165182088
He was friendly and accommodating
Michael U,
Customer service response - Thank you for your feedback, Michael! We're glad to hear the technician was friendly and accommodating.
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Kelly M,
Customer service response - Thank you for the amazing 5-star review, Kelly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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John D,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Robert C,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777906645175
Tim was great. He was very helpful and got the job done! Range warranty repair.
Richard N,
Customer service response - Thank you for your feedback, Richard! We're glad to hear Tim was helpful and completed the range warranty repair successfully.
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Sonja B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1775436263815
My technician Steve - was very thorough & knowledgeable. He spent the time to figure out the issues & very professional.
wrai B,
Customer service response - Thank you for your feedback! We're glad to hear Steve was thorough, knowledgeable, and professional.
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gary T,
Customer service response - Thank you for the amazing 5-star review, Gary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Nancy A,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1774831834910
Edward is knowledgable and very personable A great technician.
Mary V,
Customer service response - Thank you for your kind words, Mary. We're thrilled to hear Edward is knowledgeable and personable!
Sears Home Services on 1774490971336
Prompt. Friendly. Qualified.
Linda G,
Customer service response - Thank you for your kind words, Linda. We're thrilled to hear our service was prompt, friendly, and qualified!
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Sam J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
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Technician was very professional and resourceful. Very pleasant!
Rose T,
Customer service response - Thank you for your kind words, Rose. We're thrilled to hear our technician was professional, resourceful, and pleasant!
Sears Home Services on 1771808042876
Valerie W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1770943685074
Brian is awesome
Alanna H,
Customer service response - Thank you for your kind words, Alanna. We're thrilled to hear Brian is awesome!
Sears Home Services on 1769997039495