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2425 S I-75 Business Loop Reviews
Read reviews from customers who used our services at 2425 S I-75 Business Loop
Total reviews
46
Average Rating
4.7/5
We had an outstanding experience with Sears appliance repair. They notified us exactly when they were going to come. Our repair man, Chris, was professional and punctual, and was able to diagnose the problem, order the part, and returned a few days later to fix our dryer. It was amazing. I never thought we would find anyone to do it for us. Chris was outstanding and we will definitely be using Sears again. Well done.
Christina Y,
Customer service response - Thank you for your feedback, Christina! We're glad to hear Chris provided outstanding service and that your dryer is fixed. We look forward to assisting you again.
Sears Home Services on 1786235000941
jamie K,
Customer service response - Thank you for the amazing 5-star review, Jamie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786062803799
Will was on time, efficient and friendly. He explained our problem thoroughly and offered solutions.
Sandra M,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear Will was on time, efficient, friendly, and provided thorough explanations and solutions.
Sears Home Services on 1783601701226
Kris was really fast at tearing apart the stove and diagnosing what needs repairs. He’s super friendly, and great at what he does!!
Linde M,
Customer service response - Thank you for your feedback, Linde! We're glad to hear Kris was fast, friendly, and great at diagnosing your stove repairs.
Sears Home Services on 1781572870620
Repairman was prompt, efficient and couldn’t have been nicer. Wouldn’t hesitate to call them for repairs again, even though we declined to have the machine repaired because of age of machine and cost.
JohnandJudi S,
Customer service response - Thank you for your feedback, JohnandJudi! We're glad to hear the repairman was prompt, efficient, and nice, and we appreciate your willingness to consider us for future repairs.
Sears Home Services on 1779535491222
Impressed! Arrived when he said he would. Fixed our problem, and educated on ways to prevent issues and help the dishwasher to perform properly. He was super kind and professional. Thanks Cole!
Kayla H,
Customer service response - Thank you for your feedback, Kayla! We're glad to hear Cole was punctual, helpful, and professional, and that he provided valuable advice for your dishwasher.
Sears Home Services on 1779391326576
craig W,
Customer service response - Thank you for the amazing 5-star review, Craig! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777937582654
Refrigerator was under warranty. No cost to us. Very good service. Friendly service technicians.
Steve G,
Customer service response - Thank you for your review, Steve! We're glad to hear you received very good and friendly service from our technicians.
Sears Home Services on 1769746668000
Chris arrived on time, dryer was repaired in short order!
James H,
Customer service response - Thank you for your review, James! We're glad to hear Chris was punctual and repaired your dryer quickly.
Sears Home Services on 1769643804748
Professional, courteous and solved my problem promptly.
Jean D,
Customer service response - Thank you for your review, Jean! We're glad to hear you received professional and courteous service, and that your problem was solved promptly.
Sears Home Services on 1766974825216
Prompt and courtesy technician.
Doug B,
Customer service response - Thank you for your review, Doug! We're glad to hear you received prompt and courteous service from our technician.
Sears Home Services on 1760927512989
Chad was outstanding, and knew his stuff. Unfortunately, the cost of the really needed repair for a simple nylon washer for the freezer hinge would’ve been way out of my price range at over $500 between the part and another service call and his labor. I buy all GE for my house appliances and this refrigerator is maybe just over a year in service. The service and advice that Chad gave again I say was fantastic! One more comment: YOUR lousy updates via automated system on when the tech Is really going to show up is ridiculous and frankly useless. PLEASE do something about that HQ. Regards, GP - Joburg, MI
Greg P,
Customer service response - Thank you for your detailed feedback, Greg. We're glad to hear Chad provided outstanding service and advice, but we apologize for the issues with our automated updates. We'll work on improving this aspect of our service.
Sears Home Services on 1759369766290
He was very nice, for the price all he did was take off the back and used a steam machine on the line to unplug the ice.
Cathy S,
Customer service response - Thank you for your review, Cathy! We're glad to hear you found the service nice and that the issue with your ice line was resolved.
Sears Home Services on 1758245857626
Very pleasant. Fix problem and gave me instructions on what to do if it happens again.
Julaine S,
Customer service response - Thank you for your review, Julaine! We're glad to hear you had a pleasant experience and received helpful instructions for future reference.
Sears Home Services on 1753926140497
Chad fixed two of our appliances, was very friendly and knowledgeable and we appreciate his hard work, especially since he is the only Sears repairman in our area. Thanks so much!
H B,
Customer service response - Thank you for your review! We're glad to hear Chad was friendly and knowledgeable while fixing your appliances, and we appreciate your recognition of his hard work.
Sears Home Services on 1750374797890
Very friendly, knowledgeable and professional service technician.
Ashley S,
Customer service response - Thank you for your review, Ashley! We're glad to hear you received friendly, knowledgeable, and professional service from our technician.
Sears Home Services on 1747614173859
Chad was very informative and answered all my questions.
Darlene W,
Customer service response - Thank you for your review, Darlene! We're glad to hear Chad was informative and answered all your questions.
Sears Home Services on 1747359049267
The guys were great and professional. Thanks
Charles M,
Customer service response - Thank you for your review, Charles! We're glad to hear you found our team great and professional.
Sears Home Services on 1745798210962
Tom&Elaine,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1742345918601
Andrew E,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1742345918600
Dianne D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1739789404636
PJ V,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1736467067021
William H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1732603835616
Travis G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1732236483898
excellent service on the part of the repairman!!
Maryan H,
Customer service response - Thank you for your review, Maryan! We're happy to hear you received excellent service from our repairman.
Sears Home Services on 1731633619279
