3622 Rivertown Parkway Sw Reviews

Read reviews from customers who used our services at 3622 Rivertown Parkway Sw


Total reviews

476


Average Rating

4.3/5

June 29, 2025
Overall rating

Darlene T,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1751252444253

June 26, 2025
Overall rating

The service tech was great! The news was terrible! The tech was on time, he was courteous, and clear when explaining the problem.

Matt M,

Customer service response - Thank you for your feedback, Matt! We're happy to hear that our service tech was great, on time, and clear in explaining the problem.

Sears Home Services on 1750982209246

June 25, 2025
Overall rating

Technician was timely, courteous, and knowledgeable in checking our broken washer. Didn’t do suggested repairs as it made more sense to purchase a new machine.

Kim C,

Customer service response - Thank you for your feedback, Kim! We're happy to hear that our technician was timely, courteous, and knowledgeable in assessing your washer.

Sears Home Services on 1750834992061

June 25, 2025
Overall rating

Although our refrigerator decided to not be broken during his visit, our service provider listened to our reporting and aided us greatly in the trouble shooting process.

Rick S,

Customer service response - Thank you for your feedback, Rick! We're happy to hear that our service provider was attentive and helpful in troubleshooting your refrigerator issue.

Sears Home Services on 1750834427603

June 24, 2025
Overall rating

Came in and fixed it in no time It works good now

Arlene B,

Customer service response - Thank you for your feedback, Arlene! We're happy to hear that the issue was fixed quickly and is working well now.

Sears Home Services on 1750726678713

June 22, 2025
Overall rating

James C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1750641498668

June 19, 2025
Overall rating

Nancee R,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1750375738746

June 15, 2025
Overall rating

Simon was a great technician and did the job well. I'm not entirely pleased with the fact that my appointment was rescheduled TWICE before someone could come out and do the work. It was originally scheduled just a couple days out and ended up being over a week's wait due to the reschedules.

Erik B,

Customer service response - Thank you for your feedback, Erik! We're happy to hear that Simon did a great job, and we apologize for the inconvenience caused by the rescheduled appointments.

Sears Home Services on 1750041209661

June 15, 2025
Overall rating

He was very knowledgeable and nice.

Barbara O,

Customer service response - Thank you for your feedback, Barbara! We're happy to hear that our technician was knowledgeable and nice.

Sears Home Services on 1750042733193

June 15, 2025
Overall rating

Courteous and very professional.

Colin O,

Customer service response - Thank you for your feedback, Colin! We're happy to hear that our technician was courteous and professional.

Sears Home Services on 1750044581483

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